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Sheraton Desert Oasis – reviews, photos

3.5 of 5
17700 N. Hayden Road, Scottsdale, AZ 85255
Hotel amenities
Sheraton Desert Oasis
Sheraton Desert Oasis
Sheraton Desert Oasis
Sheraton Desert Oasis
Sheraton Desert Oasis
Sheraton Desert Oasis
Ranked #16 of 78 hotels in Scottsdale
4.5 of 5 stars 297 Reviews
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297 reviews from our community

What travellers say about this hotel
  • Very nice(10)
  • Full kitchen(7)
  • Pool area(7)
  • Flat screen TV(6)
  • Jacuzzi tub(4)
  • Friendly and helpful(3)
  • Bedroom unit(3)
  • Master bedroom(3)
  • Timeshare presentation(3)
Traveller rating
    142
    100
    34
    13
    8
Only show reviews for Family (98) | Couples (99) | Business (14)
Date Rating
Carson City, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“We had a lovely time”
3 of 5 stars Reviewed 9 February 2012
2
people found this review helpful

My parents and I spent a week at the resort and had a wonderful time. The staff is very helpful and very polite. They had quite a few things going on each and every day within the resort. I found the resort was filled with mostly older people not many families. This might have been because of the time of the year we went?? Because of this we found it to be very quiet and relaxing.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Familyfunn2 about Sheraton Desert Oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDOGM, Manager at Sheraton Desert Oasis, responded to this review
11 March 2012
We are so pleased that you were able to enjoy some peace and quiet. while you were with us! We do get a variety of guests that stay here, but you are absolutely correct that in January and February we don't get too many families as children are usually in school. We also have huge local events this time of year (eg: Phoenix Open Golf Tournament, Arabian Horse Show & Barrett Jackson Auction) that influences the type of guest that we cater to this time of year. We hope that you will visit us again soon and we look forward to hearing from you. Thank you for sharing!
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California
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
40 helpful votes 40 helpful votes
“Excellent for family stay”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Most accommodating staff who assisted our special needs with elderly in wheelchair. Lovely grounds, nicely decorated, especially liked the separate 1 bedroom for family members. They need a restaurant and more choices for eating during the day. Pool was lovely. Would stay there again.

Room Tip: Request near the pool. Request ground floor if handicapped. No elevators.
See more room tips
  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Forevermemories about Sheraton Desert Oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDOGM, Manager at Sheraton Desert Oasis, responded to this review
11 March 2012
Hello and thank you for posting about your experience! We do love to hear what our guests enjoy and where we need improvement. It sounds like you were able to relax and enjoy the beautiful oasis we try to provide each of our guests. We agree that it would be lovely to add a full service restaurant to add to our experience, but currently we do not possess the space to do so. Our Food and Beverage manager does a great job of changing menu items seasonally to add variety to guests choices. There are also a wide variety of choices in the surrounding area that can meet any particular craving a guest is looking to fill. We hope to see you and your family again soon. Thank you again for sharing!
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burlington ontario
Top Contributor
65 reviews 65 reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
“Relaxing and quiet”
4 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

A very nice resort, rooms were clean and efficient. This was a timeshare for us and we would go back here again. We found the location good to shop at Trader Joe's and pick up breakfast groceries and we enjoyed local restaurants for dinner.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask mellowjude about Sheraton Desert Oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDOGM, Front Office Manager at Sheraton Desert Oasis, responded to this review
5 February 2012
Greetings! Thank you so much for taking the time to post your feedback. We are thrilled with your experience - Thus, relaxing and quiet! We take great pride in ensuring our guests are comfortable; no matter what type of travel! Trader Joes and plenty of other places are indeed in close proximity to us - allowing for that extra time to lay by the pool; go on a hike....or explore all of Arizona's attractions. We do look forward to welcoming you back one day. Have a great 2012!
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Milwaukee, Wisconsin
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Family vacation (with 10 month & 3 year old)”
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

This was perfect for our young family of four. The staff was very friendly and helpful. The suite was perfect for us, and allowed our young son to nap during the afternoon. Kitchen was great. Wish the outdoor pool would have been heated a little warmer - the pool area was in general very cool, and my daughter loved running through the jumping fountains. The hotel offered kid's activities, but we were never around to try them out. Overall a great value - we would absolutely stay here again.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by laweber28 for Scottsdale
Ask laweber28 about Sheraton Desert Oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDOGM, Front Office Supervisor at Sheraton Desert Oasis, responded to this review
5 February 2012
Thank you so much for your review. We appreciate any and all feedback that we receive. We are glad you and your family had such a wonderful time while staying with us. We apologize that the water temperature of the pool was not quite warm enough. We hope you still managed to enjoy some time in our pool. We are also glad that the little ones were able to enjoy the splash pad. The splash pad is always a big hit with the youngsters. Here at the Desert Oasis we strive to provide all of our guests, no matter their age, with the most enjoyable experience possible. We hope you are able to come back and visit us again in the future. Once again, we thank you for your response and hope to see you again soon!
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Evansville, Wyoming
Top Contributor
66 reviews 66 reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
“Quiet, relaxing”
5 of 5 stars Reviewed 28 January 2012
3
people found this review helpful

Very clean , nice and relaxing resort . January is peak season and it still seemed almost like my private resort. I really like the location , easy access off the highway and next door to the golf course where the Phoenix open is every year in January.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by imc410 for Scottsdale
Ask imc410 about Sheraton Desert Oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SDOGM, Front Office Manager at Sheraton Desert Oasis, responded to this review
5 February 2012
Hello! We are excited to hear your experience. Of course, we always appreciate both types of feedback; to learn and grow.....But, when a guest, such as yourself, finds our property to be their own oasis, we are inspired! The Team at SDO strives to ensure our guests feel our warm, comforting, community. And should they desire, be their wealth of knowledge to explore the golf courses, the grocery stores, and all the other areas that Scottsdale has to offer! If we can be of any assistance in the future, please let us know. We surely would enjoy welcoming you back! Again, thank you for the feedback.
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Additional Information about Sheraton Desert Oasis

  • Sheraton Hotel Scottsdale
  • Sheraton Resort Scottsdale
  • Sheraton Scottsdale
  • Scottsdale Sheraton
  • Desert Oasis Scottsdale
Address: 17700 N. Hayden Road, Scottsdale, AZ 85255
Price range (per night):* INR6,576 - 12,093

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