Stayed here on 01.28 - 01.30 in room 2211. Check in was smooth and we were offered cookies right away which was a nice perk. We got a king size room with a mini bar facing a courtyard. The walk is far, which is fine, we aren't lazy, it's good exercise. I guess when I got a description of courtyard, I was expecting something more, but it's really just a few trees, no benches or flowers planted. Just big lemon, orange trees. At night, it's a little creepy that the room is far back. it's a ghost town and really quiet, lighting is dim. They need to brighten it up a little to make people feel more secure. If I wasn't with my fiancee, I wouldn't want to walk from the lobby all the way towards the back alone. I did request a room closer to the lobby, but they weren't ready yet.
You walk in and it's the oddest thing, there is a wall that is really close to the door, so if you are in a hurry, you're more than likely to run into it. Over to the left of the door is a closet, a full length mirror, a chair and a smaller mirror. It's a nice little changing area. Walk over to your right, there is the bathroom, minibar and just past that, there is the living area which has the bed, tv, desk, love seat and coffee table. The bed was to be a king, but it seemed more like a queen. It was comfy, but I was expecting a bigger bed. The tv was a nice flatscreen with a lot of channel offerings, I wish the alarm clock was an iphone doc. The alarm clock looked kind of old. The room had a balcony which was nice. We ordered room service when we got in, we were starving. Pretty good. I ordered a steak quesadilla, partner ordered wings both were pretty good.
Hotel is a nice 10 - 15 minute walk to The Fashion Mall. We didn't use the shuttle service. Overall an okay stay. I would suggest lowering the pricing, I don't think the room is worth $220 a night. Maybe if some things were updated or they added things to the back part of the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
Thank you for selecting our resort for your visit and for this good review. From this feedback, your room and your walk to it must have been on the outer side of the resort, as if you had walked through our interior courtyard to your room, you would have seen an array of flowers, grass, benches, fountains and pools. The lemon trees you saw are around the very perimeter of the property. Our clock/radios do have a port for ipods or iphones and all our single bedded rooms are kings, but we will look to verify if something was amiss in the specific room you stayed in. We are glad that you enjoyed your stay overall and we hope that you will return again when in our area so that we can ensure you see and enjoy our resort more fully than on this trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC