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Four Seasons Resort Scottsdale at Troon North – reviews, photos

5.0 of 5
10600 East Crescent Moon Drive, Scottsdale, AZ 85255
Hotel amenities
Four Seasons Resort Scottsdale at Troon North
Four Seasons Resort Scottsdale at Troon North
Four Seasons Resort Scottsdale at Troon North
Four Seasons Resort Scottsdale at Troon North
Four Seasons Resort Scottsdale at Troon North
Four Seasons Resort Scottsdale at Troon North
Ranked #2 of 78 hotels in Scottsdale
4.5 of 5 stars 630 Reviews
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630 reviews from our community

What travellers say about this hotel
  • Pinnacle peak(28)
  • Pool area(23)
  • Crescent moon(15)
  • Room service(12)
  • Very nice(10)
  • Kid Club(10)
  • Top notch(9)
  • Ice cream(9)
  • Many other(6)
  • Golf course(3)
Traveller rating
    467
    103
    39
    16
    5
Only show reviews for Family (128) | Couples (259) | Business (64)
Date Rating
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Quality remains high at this great resort”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

This was our third stay since 2006 at Four Seasons Scottsdale. We found that the property has been maintained very well, service is impeccable for a property requiring a very large staff. We especially appreciated help from concierges Ted and Lynne; they not only get reservations and directions for you, they know the places firsthand. We also appreciated Crescent Moon servers Katia, who is a pro at making guests feel welcome, and Antonio, who remembered our names every morning. The setting is quiet and peaceful, away from hustle and bustle of the city.

Room Tip: We like our room to face south toward the city, with a desert view.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask rareflier about Four Seasons Resort Scottsdale at Troon North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Lovely resort”
5 of 5 stars Reviewed 10 February 2012

What a lovely hotel...lives up to the Four Seasons name as far as service, staff and accommodations. I too had trouble staying connected to the wireless world via my iPad, but for me it wasn't a big deal since it was a vacation. If it were a business trip, it would definitely be a problem. Rooms were clean, food was great and the staff was outstanding. Would stay again.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gypsy59 about Four Seasons Resort Scottsdale at Troon North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melton Mowbray
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Fantastic Birthday Treat”
5 of 5 stars Reviewed 9 February 2012 via mobile

Travelled with my daughter to celebrate my 60th birthday.
Having stayed at other Four Seasos resort was not surprised the resort was up to expectations.
Arrived early evening after over 10 hour flight and getting hire car at Phoenix airport.
Very tired so drive to resort even though straight forward was a bit stressful as no street lighting once out in the 'desert' as it is 1/2 drive at least from airport. Passed the entrance as very low lighting, was told that was not unusual.
That said, reception was brilliant, with free upgrade to suite with plunge pool, I guess as my daughter had told them about my special celebration.
We had the most wonderful week. Weather cool in the morning, so plenty of time to hit the shopping malls in Scottsdale which are very upmarket and strolling around them is just lovely. Back to the lovely pool most afternoons for late lunch and sunbathe except for the 2 days we went on excursions.
Drove to Sedona, well worth the visit , flight to Gand Canyon (see separate review) which was absolutely fantastic. Please visit if you get chance!
Did not venture from hotel for dinner as ate in both restaurants and a couple of nights on Onyx Bar terrace with the lights of Phoenix in the distant after fantastic sunset.
Cannot recommend this resort more highly. We had most relaxing time with the best facilities. Try hiking up Pinnacle Peak for a truly exacting workout!
A big thank you to all the staff for making my special break so memorable, especially Susy at concierge who helped arrange our Grand Canyon tour.
Thanks to everyone!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HcopterJ about Four Seasons Resort Scottsdale at Troon North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenShank99, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review
14 February 2012
Thank you for taking the time to write a review regarding your recent visit to Four Seasons Resort Scottsdale.

I am happy to hear that you had an enjoyable and memorable birthday!
Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.

Again, I thank you for your valuable feedback and we look forward to welcoming you back soon and often.

Sincerely,

Ben Shank
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Stay”
5 of 5 stars Reviewed 9 February 2012

Great expierience, great staff, had a wonderful stay here, bar is a great relaxing place to mingle.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Brian W about Four Seasons Resort Scottsdale at Troon North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 helpful votes 4 helpful votes
“Needs to fix certain services for a hotel of this caliber”
3 of 5 stars Reviewed 9 February 2012 via mobile
4
people found this review helpful

Our room was fantastic. However, AFTER paying $15 daily for wireless service for our IPad and IPhone we could not connect. After numerous calls; were finally told that they have connection problems with Apple products. This is unbelievable for a Four Seasons resort which has many business customers. Also, shower was either scalding hot or cold. Come on. For these prices it should not happen.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Dfk1234 about Four Seasons Resort Scottsdale at Troon North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BenShank99, Manager at Four Seasons Resort Scottsdale at Troon North, responded to this review
14 February 2012
Thank you for taking the time to write a review and providing us with your honest feedback.

I apologize for the challenges you experienced during your visit. Please know that the appropriate discussions have taken place as we work to overcome these service shortfalls.

Again, thank you for your feedback. We look forward to your return to Four Seasons Resort Scottsdale or any future Four Seasons Worldwide Hotel.

Sincerely,

Ben Shank
Resort Manager
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Additional Information about Four Seasons Resort Scottsdale at Troon North

  • Four Seasons Hotel Scottsdale
  • Four Seasons Scottsdale
  • Scottsdale Four Seasons
Address: 10600 East Crescent Moon Drive, Scottsdale, AZ 85255
Price range (per night):* INR9,028 - 29,537

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Four Seasons Resort Scottsdale at Troon North
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