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FireSky Resort & Spa - a Kimpton Hotel – reviews, photos

4.0 of 5
4925 N Scottsdale Rd, Scottsdale, AZ 85251 (Formerly Caleo Resort & Spa)
Hotel amenities
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Complimentary $50 credit*
FireSky Resort & Spa - a Kimpton Hotel
FireSky Resort & Spa - a Kimpton Hotel
FireSky Resort & Spa - a Kimpton Hotel
FireSky Resort & Spa - a Kimpton Hotel
FireSky Resort & Spa - a Kimpton Hotel
FireSky Resort & Spa - a Kimpton Hotel
Ranked #7 of 78 hotels in Scottsdale
4.5 of 5 stars 615 Reviews
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615 reviews from our community

What travellers say about this hotel
  • Very nice(22)
  • Fire pits(17)
  • Old town(16)
  • Free shuttle(15)
  • Wine hour(11)
  • Pet friendly(9)
  • Hot tub(6)
  • CUSTOMER SERVICE(5)
  • Other guest(5)
  • Would highly recommend(3)
Traveller rating
    332
    174
    52
    27
    30
Only show reviews for Family (115) | Couples (218) | Business (92)
Date Rating
Flagstaff
1 review
1 helpful vote 1 helpful vote
“So Dog Friendly”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

My husband and I came to Firesky with our black lab who was scheduled for surgery for a partially torn AC in her knee and for my husband to perform a wedding for a friend. First off, the hotel is the best hotel for dogs we've ever stayed at. Bosco (the hotel dog) met us as we checked in and our dog was welcome at the pool and on the patio of the restaurant. There are also wonderful green spaces for the dog to do her business. The staff quickly learned our dog's name and story and consistently asked after her health. The day of the dog's surgery came...and went. The surgeon thought surgery wasn't necessary so here we were, stuck with a dog who was supposed to be in the hospital while we were at the wedding. After hearing of our situation, the staff offered a late check out, but we were enjoying the hotel so much, we decided to stay another night. The staff was fabulous about adding a night at the same rate we had payed for the previous two nights. The catch? We had to change rooms and had to do it at the same time we were at the wedding. The desk staff kindly offered to move our luggage... and our dog!...while we were gone. Needless to say, I was somewhat nervous about a stranger handling our dog but my husband had a wedding to perform. What were we to do? The desk staff told me to go, they'd bring my dog some treats as they moved her, they'd make sure she had water and they'd call me if there was any issue and they'd have the key to our new room waiting for us when we returned. When we came back, I had my husband drop me off at the front doors and as I rounded the corner to the registration desk, the young man behind the desk yelled out, "She's fine. Everything is fine.". Great, great people. Great, great service. Couldn't recommend it more for people with dogs. We already have our next trip there booked.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pollywog1111 about FireSky Resort & Spa - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Top Contributor
51 reviews 51 reviews
Reviews in 33 cities Reviews in 33 cities
56 helpful votes 56 helpful votes
“Outstanding Service”
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

We stayed just one night on the last day of our vacation. The front desk was extremely helpful in printing out our boarding passes, providing marshmallows for toasting on the fire pits, and dealing with other concerns. We thoroughly enjoyed the "free wine" hour, but would like to clarify some confusion created by other reviewers on this site. The "free wine hour" is distinct from "happy hour." The former lasts one hour and guests are offered as much red or white wine as they can drink. The latter lasts for three hours (4-7 as I recall) and provides for reduced price drinks in the bar (e.g. $4 for a beer instead of $6) and half priced appetizers. We enjoyed the half priced appetizers so much that we didn't bother going to dinner!

After our very enjoyable 'apply hour we sat around the fire pit, toasted marshmallows and enjoyed a coffee. Sublime!

The next morning we went to the fitness facility and took a quick dip in the pool. As other reviewers have noted, the facilities are excellent.

Our complaints were the smell in the hallway, noted by other reviewers, which we brought to the attention of the front desk, and the paper-thin walls. We are not sure what to recommend to readers about choice of room location. We were not particularly happy with ours, facing the parking lot, but when we asked to change there were no other rooms available. To compensate for our dissatisfaction, the front desk gave us a free continental breakfast, so I commend management for their responsiveness to customer concerns.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lord Fauntleroy about FireSky Resort & Spa - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Great place to stay”
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

My husband and I stayed here one night and were very happy with our stay. The room was really nice and the grounds were beautiful. The staff was really nice, and even gave me a free fruit for breakfast. The hallway did have a little smell, but it did not impact my stay here. I would definitely stay again.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask judahricki about FireSky Resort & Spa - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clm037, Manager at FireSky Resort & Spa - a Kimpton Hotel, responded to this review
29 January 2012
Thank you so much for the wonderful review. I am happy to hear that you had a GREAT stay and will join us soon when you can relax and not work so hard........Again, thank you!!!
Cheryl Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri, United States
1 review
“great place - business or personal travel”
5 of 5 stars Reviewed 28 January 2012

Stayed here in January 2012 for a two night work stay - i will definitely go back for a leisure/personal trip! the hotel is gorgeous and the staff is so professional and savvy. Could not have been a nicer stay.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Celeste R about FireSky Resort & Spa - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great pool area and happy hour- Cold shower not so much..”
4 of 5 stars Reviewed 25 January 2012

We stayed here for Thanksgiving and generally were very happy with the property. Large rooms with comfortable beds, large outside hot tub and two pools. Nice secluded sitting locations to enjoy wine or your beverage of choice. What we were not 100 percent in love with was the housekeeping that couldant seem to get to our room until 5pm everyday even though they deployed their carts in the hallways starting at 9am, a bit of a head scratcher. Also our maximum shower temp was luke-warm at best, maybe that's ok in the summer but not so much in the fall and winter. The local area free shuttle was great !

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Srgsx about FireSky Resort & Spa - a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
clm037, Manager at FireSky Resort & Spa - a Kimpton Hotel, responded to this review
29 January 2012
Please accept my sincerely apology for a lukewarm shower. We should have had and usually have a sufficient supply as to not take away from your comfort. I will be sure to look into what happened. Thank you for writing a review and we hope to see you back.

Cheryl Martin
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Additional Information about FireSky Resort & Spa - a Kimpton Hotel

  • Firesky Hotel Kimpton
  • Firesky Resort Kimpton
Address: 4925 N Scottsdale Rd, Scottsdale, AZ 85251 (Formerly Caleo Resort & Spa)
Price range (per night):* INR6,298 - 19,004

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FireSky Resort & Spa - a Kimpton Hotel
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