My husband and I came to Firesky with our black lab who was scheduled for surgery for a partially torn AC in her knee and for my husband to perform a wedding for a friend. First off, the hotel is the best hotel for dogs we've ever stayed at. Bosco (the hotel dog) met us as we checked in and our dog was welcome at the pool and on the patio of the restaurant. There are also wonderful green spaces for the dog to do her business. The staff quickly learned our dog's name and story and consistently asked after her health. The day of the dog's surgery came...and went. The surgeon thought surgery wasn't necessary so here we were, stuck with a dog who was supposed to be in the hospital while we were at the wedding. After hearing of our situation, the staff offered a late check out, but we were enjoying the hotel so much, we decided to stay another night. The staff was fabulous about adding a night at the same rate we had payed for the previous two nights. The catch? We had to change rooms and had to do it at the same time we were at the wedding. The desk staff kindly offered to move our luggage... and our dog!...while we were gone. Needless to say, I was somewhat nervous about a stranger handling our dog but my husband had a wedding to perform. What were we to do? The desk staff told me to go, they'd bring my dog some treats as they moved her, they'd make sure she had water and they'd call me if there was any issue and they'd have the key to our new room waiting for us when we returned. When we came back, I had my husband drop me off at the front doors and as I rounded the corner to the registration desk, the young man behind the desk yelled out, "She's fine. Everything is fine.". Great, great people. Great, great service. Couldn't recommend it more for people with dogs. We already have our next trip there booked.
- Firesky Hotel Kimpton
- Firesky Resort Kimpton
