Drove by Hotel before turning around and finding entrance. Look for a low level dark green sign amid bushes on the east (left) side of the road just behind the Shopping center on Ray Road. Drive down a pretty but rather long drive back to the hotel. If you see the Alaska Airlines office park, you've gone to far.

I got there early, got right in. The staff was less than exciting, but functional. the hallway carpets dirty, but the room fresh and clean. For a place next to the freeway it is really quiet. Bed in good condition, kitchen well stocked, my view not so great.

I walked to meals. A large cineplex with dining across the street. A lot of shopping and other places nearby. A large park on 50th just north of Ray behind JCPenny gave me a place to walk my 5 miles each day.

Great location, good place, ok staff. I'd stay here again. Especially at $29 a night.

I made a reservation for East Chandler location thru 800 number and called to confirm the day before we left. When we arrived they did not have our reservation. Turns out they had booked us into another location without telling us because this one was booked. Since it was only 1 mile away we said fine. At the Chandler location (off Ray Rd) they checked us into a smoking room although we had reserved a non-smoking room. When we said that was not acceptable the manger Jason Dean repeatedly quoted “company policy” that they do not guarantee non-smoking reservations – they take them only as preferences. Jason said they had no non-smoking rooms available and we could take the smoking room or leave. After much discussion Jason reluctantly called and found us a non-smoking at another location 10 miles in the wrong direction. We had no real choice but to take it meaning we drove 20 miles out of our way.
Room is just a basic motel room with a small kitchenette squeezed in the corner. They charge extra for internet access, coffee for the coffee maker, dishwashing soap, shampoo. The place is much smaller, with less amenities then other long term stay places we have stayed. Overall a very poor value.

I stayed from 10/23-10/29. This was a hotel I recieved with by bidding though priceline.com, and really wasnt sure what to expect when I arrived. Although the hotel website says that check in is at 3pm, I arrived early into phoenix (9 am) and was at the hotel by 10am thinking I would have 5 hours to burn before I could check in, but there was no problems, questions, extra charges or nothing and they put me in early!!

so far, so good right? Well....

Upon arriving in my room, there was something not right. Handle on one of the kitchen cabnits was broken. Bathroom counter was not clean. One of the bedsheets had ciggerate burns and hair on it, and to top it all off, when I went to make coffee, old grounds were never removed and moldy!! YUCK!!!!

I called up the hotel manager (Damen) and he came up to the room and checked it all out and he even agreed that is was not cleaned and unnaceptable. He promptly moved me to another room (which was very clean) and gave me a voucher for a free night at any ESA location.

After being moved to another room, all was well. But honestly, dont expect high quality from this hotel. The bed is not the most comfortable, TV is kinda small and the view out your window isnt really that good, and housekeeping does not come unless you request them, and there is a fee ($5-10, i believer) ....but the one thing this hotel has going for them is location. They are very close (less then 5 min) away from the I-10, which takes you anywhere you need to get to in the phoenix area. They have the kitchen, which has cups, pots, pans, silverware, plates, toaster, microwave, fridge etc etc etc which was nice to have being there for a week. Had more then one desk/table in my room, and plenty of lights. The staff was very nice and friendly, no problems with them whatsoever. I paid $5 to have wireless internet for the week.

Movie theather, stores, shopping, bars, restraunts all a 5 min drive from this hotel, and the area really isnt that bad.....didnt see shady people hanging around in the parking lot or have any problems with noise or even worried about my car one bit, the area is fine.

All-in-all, I was happy with what I got for the amount I paid. Dont expect a luxury hotel. My advice would be to check out your room first when you arrive to make sure its clean BEFORE you unpack all your stuff! I woud prob stay here again.

My son (age 3) and I travelled to Phx to visit friends. We had booked this hotel through Hotwire.

The rooms are dimly lit. There were stains on the carpet and the room was dirty. The sheets would not stay on the bed and often I woke up sleeping directly on the mattress, YUCK!! Every night I had to call the front desk because there were people playing an electric guitar hooked up to an amplifier. This went on for several hours until they finally turned it off.

In addition, there were people outside drinking all hours of the night. I certainly did not feel safe here and will NEVER stay at an Extended Stay America again.