This Courtyard has a great location and great newly renovated rooms and soon to be lobby. I stayed here for 4 nights and had a good night's rest every night. The property on the outside is a bit scary looking if you come in at night due to the fact of all of the construction equipment and work being done on the hotel.
When we first arrived at the hotel we could not figure out exactly where to park because the parking to the side of the hotel does not specifically say COURTYARD parking or hotel parking, but we parked there anyways and grabbed our stuff, the only thing that was a bit disappointing was dragging our luggage through the bushes to get to the "lobby" (which is in a side location due to the renovation, which I was warned about prior with an email from the general manager and knew when I booked it as well). Upon check in (which was late evening about 11pm due to late arrival at Sky Harbor). The front desk agent said that they had no King rooms available for our stay. In which I booked this hotel stay back in March of 2011 and our stay was in September of 2011 so not quite sure as to why they did not know that I had requested and reserved a King Size room. The front desk employee seemed flustered and did not know exactly what to do, he offered to upgrade us to a "Suite with Doubles" per having my Marriott Rewards number on file with the hotel. I decided to take this since again it was an upgrade for the same price, but was disappointed since I had booked this stay well in advance.
The room itself was a suite with two double beds in a separate room within the room, the room overlooked the pool/courtyard area and had a small "balcony" overlooking the pool from the sitting area of the room. The bathroom itself was rather tiny compared to other Courtyard properties but it did the job as does any bathroom at a hotel. The beds in the room were comfortable being the newly upgraded mattresses with the new Courtyard makeover, but were quite tight and not extremely comfortable to sleep on one bed for two people when your used to a King size bed for two.
The area the hotel is in, is near the Biltmore Fashion Mall (the ritzy mall of that area with a Cheesecake Factory and high end shops), but in the same parking lot as the hotel there is a Chili's and across the street is a Frey's Grocery Store (bought drinks at the grocery store and stored them in the room's mini fridge quite a money saver if you ask me over the hotel soda machines).
All in all I would stay at this property again, and am staying at it for one night in Dec 2011, at this time I am aware the hotel will be done with the renovation and will be a brand new Courtyard as to being the new model for Courtyard Hotels (stayed in a few and they are quite nice!). But on the other hand a bit disappointed with the room being not the one that I requested and reserved.
Room Tip: Rooms overlooking the courtyard/pool are are quite nice and most have balconies.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC