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La Quinta Inn Phoenix - Arcadia – reviews, photos

2.0 of 5
4727 East Thomas Road, Phoenix, AZ 85018
Hotel amenities
La Quinta Inn Phoenix - Arcadia
La Quinta Inn Phoenix - Arcadia
La Quinta Inn Phoenix - Arcadia
La Quinta Inn Phoenix - Arcadia
La Quinta Inn Phoenix - Arcadia
La Quinta Inn Phoenix - Arcadia
Ranked #64 of 177 hotels in Phoenix
4.0 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    25
    20
    16
    8
    8
Date Rating
Salida, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Make sure you pack earplugs”
3 of 5 stars Reviewed 7 February 2012

Good rates, rooms older but in good shape, linens nothing spectacular but decent
. Had requested downstairs, nothing available. The deskclerk upgraded us to a kitchenette room so we would not have far to walk from the elevator. (Staff were all quite helpful)
VERY well lit place, could not get the room dark at night,light slipped in under door and above curtains).
Parking area off to the side and didn't feel real safe, even in daylight. Walkways were well lit, but left me looking in and around corners to see what might be lurking.
Pool area and reception area quite nice.
Had the misfortune of being next to a lodger who apparently returned to his room quite drunk and singing at 3 AM. Walls and doors very thin-you hear EVERYTHING inside and out.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask curlydolls about La Quinta Inn Phoenix - Arcadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beaverton, Oregon
Top Contributor
54 reviews 54 reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“Adequate & close to the airport”
3 of 5 stars Reviewed 5 February 2012

Our room was clean but the furnishings, carpet etc were a little run down; beds were adequate. Old style TV.

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ask Philip H about La Quinta Inn Phoenix - Arcadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQArcadia, Manager at La Quinta Inn Phoenix - Arcadia, responded to this review
28 February 2012
Philip H,

We appreciate your comments about our hotel.

The hotel is always looking for ways of improvement and your comments will be taken into consideration.

We shall look into all of those issues and try our best to resolve them.

Thank You.
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Posted by a La Quinta traveller
Tucson
1 review
“Dissapointed with hotel”
1 of 5 stars Reviewed 31 January 2012

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
LQArcadia, Manager at La Quinta Inn Phoenix - Arcadia, responded to this review
28 February 2012
Thank you for giving us your comments.

I understand that you did not have a outstanding stay at our hotel.

This is not the normal operation and we hope that it does not happen again in the future.

I shall personally speak to all the front desk and staff and make sure they are properly equipped with customer service skills.

I apologize for the bad stay, however we wish to see you visit us once more to give us the opportunity to do our best.

Thanks.
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Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Good location, older place, great price.”
3 of 5 stars Reviewed 30 January 2012

Average older hotel. Didn't feel the parking was safe as it was dark. The rooms vary quite a bit so look at the room before you check in. Their WiFi is terrible. Pool are is nice.

Room Tip: Ask for a room on the back roow away from Thomas Road.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Robear46 about La Quinta Inn Phoenix - Arcadia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQArcadia, Manager at La Quinta Inn Phoenix - Arcadia, responded to this review
28 February 2012
Robear46,

Thanks for the positive comments!

We understand your concerns about the parking lot, and have installed new security cameras to ease any guest uncertainty and increase your safety.

I'm sorry your WiFi was not working properly, however we have installed a Brand New Wireless Internet System at the hotel and have had nothing but great success, so that will not be an issue the next time you come to our hotel.

We are thankful that you stayed with us , and hope to see you soon.

Thanks.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfect when visiting phoenix”
5 of 5 stars Reviewed 29 December 2011

Very convenient hotel for staying at during the winter and for seeing family.

Hotel is located close to shopping and the rooms are also very nice.

I would stay again

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ponjok about La Quinta Inn Phoenix - Arcadia
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Additional Information about La Quinta Inn Phoenix - Arcadia

  • La Quinta Phoenix
  • Phoenix La Quinta
Address: 4727 East Thomas Road, Phoenix, AZ 85018
Price range (per night):* INR3,177 - 4,235

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