Here is a place that you get what you need at a price long forgotten. I stayed here for 12 nights at $60 a night. I got a clean room, a comfortable bed, a shower/bath with great water pressure and plenty of hot water, a color TV with plenty of channels including HBO, a refrigerator and microwave, adequate lighting to work in, wireless internet and a continental breakfast. If all you seek is a clean place to rest, this is the one.
One important distinction I wish to make about this property. This is a family run hotel. I saw all of the family members participating in running and maintaining the property. The owners demonstrated sincerity and a willingness to be helpful where ever possible. On one occasion, I arrived too late for the breakfast. The owner explained the start/stop times (of which I was over an hour late) and offered me some coffee packets. The next morning, owner called me to ask if I would like any food/coffee before they took down the breakfast. I never asked them to do this. They just took the initiative and demonstrated a true concern for me as their customer. I was amazed.
Towards the end of my stay, I went into the office to make arrangements regarding my checkout. I saw a couple who looked very tired after a long day of travel. They were trying to get a room and the hotel was booked. The owners were on the phone making calls trying to find them something. I didn’t want to bother them so I left the office. I came back an hour later and found the couple still there. It turns out that the owners had found a place for them to stay and were making the arrangements for them. When was the last time you saw service like this in something other than a movie?
In closing this review, I must point out the rating I have provided this hotel is based on what I got for the money I spent. Many times, the reference to, “you get what you paid for” is used in a negative context. Here is a perfect example of getting what you paid for actually exceeding your expectations. Let’s be real, this is not the Bellagio nor does it pretend to be such. But I will say it is much more than many other hotels at twice the price.
- Travelodge Phoenix
- Travel Lodge Phoenix
- Phoenix Travel Lodge
- Phoenix Travelodge
