I stayed alone at the Sleep Inn North Phoenix for three nights in late October and found the time reasonably priced and comfortable. The breakfast was not much to speak of, once past the hot waffles (make-them-yourself) but I didn't go there for food. The bed was comfortable, the room was clean and modern, the shower was large and the water was hot. There was a coffee maker in the room and an iron and hair dryer and room 104 (ask for it) was right off the main entrance, near the breakfast area, and the ice machine. There was little noise even though the room was close to the check-in desk, and there was a side entrance which made transfer of luggage convenient. I happened upon the hotel by chance--the address is a bit confusing. Exit the interstate at Bell Road and go west 1/2 block to 29th street. Go north on 29th 1/2 mile and the hotel will be on your right just beyond the school zone. Along the way you will see a Fry's grocery store (there was a fridge and microwave in my room), a movie theater, and a restaurant or two. Don't stay here if you intend to travel south to Tucson or Mexico but if your intent is to take in the Grand Canyon or Sedona this location is great!

We had to book in a hurry (as we were going to see the Cubs play the D-Backs in the playoffs) so I was worried about the last minute rush. We chose this hotel for the location and price, after checking with Trip Advisor, and were pleasantly surprised! It was easy to find and right next to a residential neighborhood. Very quiet with a nice continental breakfast (DIY Belgian waffles!) sparkling pool and spa. When I booked online, it did not offer non-smoking rooms so I called and was told to request it on check-in. We arrived late (8:30) but Paul was on the desk and could not have been more accomodating. He found us a NS room that was spotless with a king bed, frig & microwave. He also recommended a nearby restaurant for dinner that was just the ticket! And when we couldn't find the playoffs on TV, we called the desk. They couldn't find it either but then Paul called within minutes and told us what channel it was on. Great customer service! We'll stay there again.

I like the room layout and cleanliness. The only comment I have is the chemical smell in the hallway. Good thing it did not penetrate or penetrate the rooms, which smells great. Quiet and easily accessed from the freeway.

We booked two rooms in this hotel for Jan 18 - 20. Upon checking in we were treated in a very unfreindly manner at the desk. We had reserved non-smoking rooms, but we were placed in smoking rooms. We complained and asked to be moved the non-smoking rooms we had reservered and we were denied the request. One of us pulled back the blankets on the bed to find obviosouly dirty sheets. Another on of us found toothpaste spit in the bathroom sink. After complaining again our group gave up and left the hotel. We were denied a refund and the hotel has refused to provide us with a receipt to date.

I would not recommend this hotel. This is the second time we've had problems with a Sleep Inn and I'll probably never stay in another one.