We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Extended StayAmerica Phoenix - Metro Center

Extended StayAmerica Phoenix - Metro Center – reviews, photos

2.0 of 5
11211 North Black Canyon Highway, Phoenix, AZ 85029
Hotel amenities
Extended StayAmerica Phoenix - Metro Center
Extended StayAmerica Phoenix - Metro Center
Extended StayAmerica Phoenix - Metro Center
Extended StayAmerica Phoenix - Metro Center
Extended StayAmerica Phoenix - Metro Center
Extended StayAmerica Phoenix - Metro Center
Ranked #131 of 177 hotels in Phoenix
3.0 of 5 stars 16 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

16 reviews from our community

    Trip type
Traveller rating
    4
    3
    1
    3
    5
Date Rating
City Of The Angels
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
“Dirty Everywhere, From The Room To The Blouse Of Check In Person”
1 of 5 stars Reviewed 2 November 2006
4
people found this review helpful

When I stayed at this hotel six months ago I was absolutely disgusted at how dirty and smelly it was. I am a moderate smoker and so had requested a smoking room, but even as a smoker I was totally TURNED OFF by the reek and stench of the room, it was as if the carpets and drapes had not been cleaned for YEARS! Secondly there was tomato sauce ( I hope ) on the kitchen wall, dirty bathroom with burn marks, dirty outside with filth stuck to the air conditioner and building, just unbelieveably unclean, and I am not a clean freak. Even the front desk person was dressed in a shirt which looked as if it had not been laundered in weeks. Maybe this hotel has pulled it together in the months since my stay, but if not RUN AWAY from this dump.

  • Liked — Location
  • Disliked — Filthy inside and out
  • Tips/Secrets — Stay away, STAY FAR FAR AWAY!
  • Stayed May 2006, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
See 3 more reviews by JazzCruise for Phoenix
Ask JazzCruise about Extended StayAmerica Phoenix - Metro Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
“Beware of Smokin' Deals”
1 of 5 stars Reviewed 14 August 2005
10
people found this review helpful

My husband and I planned to stay here several nights while work was being done on our house. This hotel is close to where we live. I reserved a non-smoking room. After all the great reviews on tripadvisor.com and at only $50 a night, I though I had a smokin' deal. Non-smoking to me means - no smoking in the room. The room smelled somewhat smoky when we first got in there, but I rationalized that sometimes rooms get converted from smoking to non, or housekeepers smoke while they clean, etc. so while the room is not truly a "smoking room" there could be remnants. However, that night, invisible cigarette smoke poured in through the bathroom. The next day, all of our clothes and our suitcase reeked as if we'd been in a seedy bar with no circulation all night. I have asthma, so non-smoking is not a finicky preference, it is truly a health issue. If that had been the only problem we would have just asked for another room. But combined with the following, we just wanted out: The young woman who checked us in was sullen and had charged us a different amount than we'd been quoted on the phone and acted put out that we made her change it; there was a large rip in the blanket on the bed; an olive pit was on the floor under the air conditioner; sticky candy was embedded in the carpet; there was mold in the shower; a cigarette burn on the couch; the bed was very uncomfortable - all in all, not the kind of place geared to customer service. The kitchenette was a nice size and did seem clean. Everything else made me wish I'd brought hand sanitizer. We had checked in at 3:00 PM, but then had to leave our things at the hotel and didn't get back until late. If we'd noticed how bad it was when we first got there, we wouldn't have stayed even one night. Maybe the place has gone downhill since the other reviews were posted. Or maybe the things I've noted didn't bother other people. But I found -- I got what I paid for.

  • Stayed August 2005
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Phoenix hotels

Drury Inn & Suites Happy Valley
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1605022?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Red Roof Inn Phoenix West
4 of 5 stars
Show Prices ABS:HotelCheckRates-d224757?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Royal Palms Resort and Spa
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d73943?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Arizona Grand Resort
4 of 5 stars
Show Prices ABS:HotelCheckRates-d112178?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
JW Marriott Desert Ridge Resort & Spa Phoenix
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d223860?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
South Jersey
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
56 helpful votes 56 helpful votes
“Great Value”
5 of 5 stars Reviewed 9 November 2004
7
people found this review helpful

The excellent rating is based on the cost. The hotel came packaged with airfare. We were looking for an extended weekend getaway to Phoenix and found a terrific value on site59.com. We did not intend to spend much time in the hotel so value at an inexpensive price was perfect. That is what we got. The location was good, easy on and off from one of the main expressways in Phoenix. It was an easy 10-15 minute drive from the airport. The room was very good, had everything we needed with a full kitchen we did not take advantage of. The staff was helpful but not especially knowledgeable of some of the local tourist places. The continental breakfast was fine for getting a quick bite in the morning and get out on the road for our planned activities. Parking was fine, the pool looked nice. Plenty of chain restaurants nearby, many in walking distance. I would recommend Pappadeaux's restaurant next door. Wonderful New Orlean's style and menu.

Was this review helpful? Yes
Ask maxima0359 about Extended StayAmerica Phoenix - Metro Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Top Contributor
63 reviews 63 reviews
Reviews in 62 cities Reviews in 62 cities
173 helpful votes 173 helpful votes
“Satisfied, Great Price”
3 of 5 stars Reviewed 11 November 2003
7
people found this review helpful

I stayed at this hotel for only $28 a night through Priceline. I think I got a great deal. The hotel was easy to find for someone who had never been to Phoenix before. The room came with a fully equipped kitchen, sofa, tv with remote, two beds, and all the other usual ammenities. The carpet and sofa showed their age, but were acceptable nonetheless. You can get a pass to use a fitness center, but we didn't have the time. We went in the winter time, so we didn't use the pool.
The staff was friendly. The free breakfast wasn't as good as it could have been. There was plenty of parking and if there aren't enough spots, there's more parking right next door at the restaurant. The seafood restaurant next door was great. Overall, I was satisifed and would stay there again if I were on a budget.

Was this review helpful? Yes
Ask marc1976 about Extended StayAmerica Phoenix - Metro Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
54 helpful votes 54 helpful votes
“Good Value”
5 of 5 stars Reviewed 23 October 2003
10
people found this review helpful

We stayed here last weekend for two nights. I booked on Expedia and paid 44.00 per night. What a great deal. I was a little worried what we would get for the price, but I was pleasantly surprised. Our room was clean and comfortable. It was nothing fancy but it was perfect for a family who was going to be spending most of their time visiting friends. Breakfast was included which was great for the kids. It was your typical continental type breakfast, but everything was fresh and was replenished constantly. My only complaint was that there wasn't a lot of parking. We arrived late both nights and had to park on the opposite side of where our room was. It is close to the freeway so if freeway noise bothers you, you might want to request a room towards the back of the property. The noise was not bad though.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Extended StayAmerica Phoenix - Metro Center also viewed

La Quinta Inn Phoenix North
4 of 5 stars 46 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d73862?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Mainstay Suites Metro Center
2.5 of 5 stars 31 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d119314?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Budget Lodge Downtown Phoenix
4.5 of 5 stars 200 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d119365?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 177 hotels in Phoenix, ranked by popularity »

Been to Extended StayAmerica Phoenix - Metro Center? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Extended StayAmerica Phoenix - Metro Center

  • Extended Stay America Phoenix
  • Extended Stay Phoenix
  • Phoenix Extended Stay
Address: 11211 North Black Canyon Highway, Phoenix, AZ 85029
Price range (per night):* INR2,508 - 3,065

Owners: What's your side of the story?

If you own or manage Extended StayAmerica Phoenix - Metro Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Extended StayAmerica Phoenix - Metro Center
Show the lowest price for this hotel (from our partners)
Show Prices