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BEST WESTERN Phoenix I-17 MetroCenter Inn – reviews, photos

2.5 of 5
8101 North Black Canyon Highway, Phoenix, AZ 85021
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BEST WESTERN Phoenix I-17 MetroCenter Inn
Ranked #53 of 177 hotels in Phoenix
4.0 of 5 stars 92 Reviews
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92 reviews from our community

What travellers say about this hotel
  • Rooms are clean(4)
  • Pool area(3)
  • Very nice(3)
Traveller rating
    27
    40
    14
    5
    6
Only show reviews for Family (21) | Couples (22) | Business (10)
Date Rating
Las Vegas, NV
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great Experience”
5 of 5 stars Reviewed 11 May 2012

Great Service, Good Breakfast, Nice Room, Pool was Great and Great Location for our Business Meeting

  • Stayed May 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Kentucky
Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Good Value”
4 of 5 stars Reviewed 10 May 2012 via mobile

Clean, quiet room, free wi-fi and breakfast plus a reasonable room rate, what else good a tried traveler desire.

Stayed May 2012, travelled with friends
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Ask SKKelley3368 about BEST WESTERN Phoenix I-17 MetroCenter Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nevada City, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good place for the price.”
4 of 5 stars Reviewed 27 April 2012

I liked this hotel. I was visiting a friend who was at a hospice home and this was a very convenient location for me. The rooms I thought were well decorated and comfortable. The check in staff were so welcoming and accomodating. The price was right and I appreciated the full breakfast offered. Also the noise in between the rooms was fairly quiet which is always a big plus. Unfortunately I didn't sleep well here on one of the nights I stayed because of the rude loud guests and kids outside of the room at all hours of the night. Also the staff person that checked me out when I left was really rude. It's too bad because all in all my stay was a good one and this encounter left a sour taste.

Room Tip: It is right off the freeway so ask for a quiet room away from the freeway side. My first night I sta...
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  • Stayed March 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott Valley, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great Place To Stay”
5 of 5 stars Reviewed 27 April 2012

We reserved a room online for 2 queen beds. We checked in late and they gave us a room with one queen. I went and told her that we reserved 2 beds. She showed me the online reservation and it said 1 bed. I showed her my email that said 2 beds. She did however give us a discount and a room with 2 beds :)

The rooms were nice and clean. The pool was wonderful. The staff was friendly. Great breakfast. This hotel was amazing clean!

When we got home we checked out account and not only did they charge us one fee but they charged us 2! One for $78 and one for $104. When I called they said that the $104 was a hold and because it was the weekend it would release Tuesday at midnight. Well that was not true cause it cleared out bank. They did however credit that back to our account which took 2 days. Causing us to go neg in our bank. But our bank reversed the NSF funds So just double check that if you reserve online.

  • Stayed April 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Top Contributor
57 reviews 57 reviews
Reviews in 43 cities Reviews in 43 cities
31 helpful votes 31 helpful votes
“Nice hotel on the north side of Phoenix”
4 of 5 stars Reviewed 25 April 2012

This hotel is right by I-17 on Northern Ave. It's a three story property with lots of nicely appointed rooms with all the usual features. The staff is friendly and efficient and the rates are good.

The breakfast room is large, but the serving area is very cramped--being arranged in a U-shape which always creates problems. Someone waiting for toast can block access to several other items. In addition, they have a TV blaring in the breakfast room which you can't get away from. They do have a good selection of breakfast items, however.

The hotel also has a guest laundry, which you have to access with a room key obtained at the front desk, making it very secure.

Room Tip: Ask for a room on the east side, away from the freeway.
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  • Stayed March 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN Phoenix I-17 MetroCenter Inn

  • Best Western Phoenix
  • Phoenix Best Western
Address: 8101 North Black Canyon Highway, Phoenix, AZ 85021
Price range (per night):* INR3,678 - 5,684

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BEST WESTERN Phoenix I-17 MetroCenter Inn
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