Hotel is older than the usual Embassy Suites but Tyler the manager was very nice. He moved us to a king room with a better location than our two bed room. Food and employees for breakfast were great! The resturant - not so good. It smelled like water damage and service not so good. Food good though.

If you stay in ES a lot there is a general expectation. This is probably one of the oldest ES in the nation. My room looked old and was 80 degrees with no AC because they have central heating and cooling and only one can be on at a time. It was January so te heat was on. The staff was excellent and moved me to a Hilton Suites just down the road.

I don't know if I have ever encountered a friendlier staff. Everyone makes an effort to call you by your name, even by noticing what others are calling you. And they all smile and say thank you. I haven't always received such friendly service so I really noticed what I had been missing. The stay was not perfect. I had to call the engineer because one of the phones in the room did not work. The engineer arrived promptly (and smiled) and replugged the phone that a previous guest had unplugged. I had made a reservation for the shuttle to the airport and when I arrived a few minutes before it was to leave, it had already left because it was full. They called a car service which arrived promptly and which they paid for. The property feels a little dated. It could be spruced up a bit. I have stayed at many Embassy Suites and usually the Manager's Reception consists of wine and beer. For the Manager's Reception at this property, they will make you anything from their bar and they come to your table to see if you would like more to drink. I had lunch in their restaurant (chicken caesar salad with a beverage) for $8. It was fine. My evening meal (they served a group of about 20) was mediocre at best. It was a grilled fish that had a strong taste. I had no problem with bed bugs as a previous reviewer commented on, and would return.

What a wonderful hotel. The service was excellent, the room was excellent and clean as a whistle. The bed was so comfy I could have slept for week in it. I never heard traffic noise or noise from other rooms. The free breakfast was wonderful and the eggs cooked to order were perfect. We will stay there again and recommend it to all our friends and family.