Recently remodeled, suite style hotel. Restaurant, room service, pool/hot tub, great outdoor setting with lounge furniture and gas fire pits. Had a cocktail, smoked a stogie and enjoyed the company of other guests. Micro, fridge, coffee, 2 great TV's, LED reading lights bedside.

All new bath fixtures including Toto tall toilet with MMH (Make Mama Happy) seat. Just touch it, the seat goes down! Vanity is outside of bath & toilet in bedroom. Now this is where the only issues arose. First, there should be a bath mat for this area. The hot and cold faucets were reversed, there was only one bar of soap for sink and bath and the body lotion had been previously used. No problem. I left a $5 tip, asked for these things and extra coffee, mats, soap and my room was immaculate for night number 2.

GM checked me out upon leaving, had nice conversation, mentioned faucet status, said he would have it fixed. This is definitely a hotel you shouldn't hesitate to book. Road Warrior approved.

I stayed at the Holiday Inn & Suites Airport North in Phoenix for 5 days while travelling on business. Overall I had a very pleasant experience and found the hotel exceeded expectations in many respects – in particular for a Holiday Inn property that charged a very reasonable daily rate.

The hotel has clearly been recently renovated and both (i) the main lobby/restaurant/bar area and (ii) the guest rooms have a modern sleekness to them that, again, was much nicer than expected. A minor detail to be sure, but the beaded curtain in the lobby that separates the bar area from the main lobby is nothing short of impressive. There is also a small Starbucks installation in the lobby which, from my perspective, could not have been better. A nod to the staff at the Starbucks who were particularly friendly throughout my stay. To the rear of the main lobby there is a small, functional business center. Only one computer could print, however, and the windows-based system offered only the barest of functionality. As an example, I needed to scan a document to PDF and this could not be done – not through the business center, nor through the hotel front desk. This was terribly inconvenient and just a little too 2005 frankly. Service upon check-in and at check-out, as well as overall, was very good and hotel staff were always polite and professional. One evening, when I asked the hotel’s reception to call me a taxi, they kindly offered up a free trip in their hotel shuttle which was appreciated.

Although I’m not positive, based on the layout of the hotel, I suspect that each of the rooms is in a fact a two-room suite. The suites themselves are modern, relatively well appointed and very clean. The main living room area included a sofa, decent sized flat-screen TV, a small kitchenette (with a bar fridge, sink, microwave and coffee maker) and a work space with a simple, but very functional, two-tier desk. The bedroom featured a king size bed, another flat-screen and in-room sink. The individual built-in reading lamps were a nice touch as well. The bathroom itself was very small but – and this is hugely important to me – it was IMMACULATE. Crisp white from corner to corner and top to bottom. This was, without a doubt, one of cleanest hotel bathrooms I have ever seen. That alone made this stay enjoyable. The view, however, from my 4th floor suite was bleak – overlooking a parking lot and the rear of the hotel.

Other than a quick sandwich at lunch on my first day, I did not dine in the hotel’s main restaurant although the separate breakfast restaurant offered a nice selection (including a breakfast buffet), a number of healthy options, efficient service and cheap prices. Every morning I was greeted politely by the waitstaff and was them promptly asked “Will you be using any coupons today?” Having never stayed at a Holiday Inn before I felt a little out of the loop – where do people get all these breakfast coupons and why didn’t I have any? This remains an unsolved mystery!

I used the fitness center on three or four occasions. It was fine. It is equipped with two elliptical machines and four treadmills – one of which did not work all week. There was also a work-out bench, some free weights, a yoga mat and an exercise ball. I usually had the place to myself other than on one morning. Not a big deal at all, but the TV in the gym should really have better reception and channel availability. I did not use the main pool/hot tub area although having walked by it several times per day, it looked very clean and well maintained. The outdoor lounging areas within the hotel’s courtyard are also a very nice touch.

Overall, this was a pleasant surprise in terms of both quality of stay and value proposition. Considering that this is an airport Holiday Inn, the size and quality of the suites, I really don’t think you could expect anything more. In fact, if they can get a scanner into their business center, I am quite likely to return!

Nice clean hotel with large suites that is very close to the Airport, it is not in the best part of town but is pretty close to almost anywhere, I believe I read on her this place used to be an Embassy Suites and that is what it looks like. Room is updated and everything functioned well. Breakfast was included in our room rate and it was very nice. Everyone was friendly and helpful; I would definitely stay here again if I needed to be close to the airport. We were only here 3 nights and then went over to Scottsdale. But had not problems at all with this hotel and would recommend it.

This hotel is located very convenient to the airport, has a massive amount of room in each suite, and is very comfortable. The inner plaza was very nice and there were fire pits to sit around. What shocked me the most about the hotel was its affordable price. In my opinion it offered a better deal than any other hotel of its kind in Phoenix considering what it offered.