The location of the hotel is great and they have made a major update. Upon checking in during a conference, they only had unrenovated rooms left, which would have been an upset except that the staff handled it extremely well and quickly provided acceptable concessions. The security/shipping staff also did an amazing job of handling a package that was accidentally shipped to the hotel after we left. They arranged to ensure it was shipped back to the shipper without any hassle, which was greatly appreciated.

This hotel has a great bar, the Icon, with a urban yet comfortable atmosphere, and the service is terrific. The food is great in the restaurant, but what I have really noticed is that when they are catering a large event, and serve a sit down dinner to hundreds, they do it quickly and efficiently and the food is always delicious and is always presented so nicely. I can honestly say I have never had a bad meal there. They always seem prepared for the event, and always have enough staff to take care of last minute requests. It is a beautiful hotel and the employees really seem to care about their customers!

Working for a non-profit, I have used the Renaissance (formally Wyndham) for events for years and love them. I mainly work with Michael in planning the event and honestly ALWAYS have a great experience with him. He works hard to give me a competitive price and the customer experience, meals and events always are wonderful. So wonderful, my best friend had a wedding in 2010 on the terrace and it was amazing. Always pleased and I know to just come here first when planning my events.

Our state organization had its annual convention here and we were blown away by the professionalism, the elegance, and the very workable space that we needed for our sessions and breakouts. The rooms were affordable and very nice. The staff treated us like queens! But the best part of all was our catering manager, Michael Petersen-Incorvaia, who treated us like family. No request was too big or small. He made us feel at home, provided us with much needed insight and guidance, and never once got annoyed with our crazy changes in food, set up, or needs. Michael Petersen-Incorvaia is the crowning jewel in the catering/convention department!