The room REEKED of air freshener. They spray it on the carpet to make the room smell "fresh". The assistant GM said there were no more rooms available (although the parking lot was mostly empty). We managed to tough it out by carpeting the room's floor with towels from the pool area. Still stunk, but it was tolerable.

The neighborhood is a wasteland. Just big chain motels and big chain restaurants.

There was no bathroom near the pool and jacuzzi. I wonder what people do when they need to go???

Stay somewhere else.

We stayed at this hotel on Thanksgiving night and the next night also. I had booked this hotel months prior to our stay because I knew we were going to be visiting relatives for TG. The hotel is remodeled. We had 2 double beds on the 3rd floor. I requested 3rd floor facing the courtyard and that is what I got. It was quiet for the most part. We had a nice view of the pool below. The pool and jacuzzi were nice. What I really enjoyed was the high speed internet because I hadn't been on a computer in over a week. Everything was clean and everything worked fine except for our door. For some reason, it wouldn't open because the actual handle kept sticking. We could get out of our room, but we couldn't get back in. Maintenance came the next morning and fixed the door. There is a nice breakfast buffet in the morning, it is 9.95, but has every food you could ever imagine. They provide apples at the front door and coffee and tea when ever you want it. I don't have any major complaints.

I have stayed at this hotel a few times in the last 6-8 months. I would rate it average- I have stayed at nicer Courtyards. The beds are comfortable and the location is nice- right off the freeway. It is not the cleanest and it does need some updating. Other than that it is ok.

After booking this property, we went to TripAdvisor and saw some horrid reviews. Then we found that it was not rated by AAA, upon whom we trust for good information. That raised some red flags for us. Trepidations are unwarranted. My wife and I travel a lot and stay at moderate-budget properties. We've had our share of bum deals but this was NOT one of them.

Our room was clean, spacious, and seemed to have EVERYTHING brand-new. The hotel desk clerk said that the property had been recently renovated. Everything worked well. The bed was comfortable. Shower was strong and hot. TV worked fine. Our room had a comfortable couch, too. Though we didn't use the pool, the Jacuzzi was wonderful, in its own three-sided room with free towels. The property is located on the frontage road right by I-17 with easy access to downtown Phoenix. A large shopping mall and an entertainment complex (Mini-golf and "midway"-type rides) are just across the freeway. Walking distance to some fine chain restaurants.

I suspect that this property was not listed by AAA because the renovations were not complete at the time of the AAA Tour Book's publications. This is definitely a three-star facility with no flaws that we could see.