Aside from the bad side of town where this hotel is located, the obnoxiously rude staff, the offensive odor of manure in the hallways, the difficulty of opening an obviously non-serviceable door to our room, dirty carpets, sticky fingerprints on phones, remotes for two TV's nowhere in sight (not to mention the staff's unwillingness to remedy the problem), dirty bathtub, broken screen door to the balcony, missing vents on outdated AC/heater unit, missing smoke detectors, hair on pillow cases, stiff mattresses, constant scent of ashtrays in room...where am I going with this? I haven't found anything positive to say about this family suite and I've only been here one hour. Maybe I'll go to sleep, wake up & discover this has all been a terrible dream...wishful thinking. I can only hope that they make up for this terrible experience with a wonderful continental breakfast. Please don't make the same mistake I made...listen to the reviews, save your money, and go elsewhere. If I can keep one person from going through the torture my family has endured, I will have not gone through this horrendous experience in vain.
- Comfort Inn Phoenix
- Phoenix Comfort Inn
