I didn't actually stay there, but tried to book there for a trip that I am making in November.
It's your call about the place, but be aware of their onerous "cancellation policies" before you do anything. They will charge you $67.19 simply for the process of reserving a room regardless of how long you cancel. They call this a "cancellation penalty" only in the fine print once you make the reservation. The policies give some unclear language about being "3 days prior" which means any amount of time.
I booked and canceled almost a month prior to when I will be traveling there and I got hit by this "penalty". Mind you, the reservation wasn't a "pre-paid" or anything, this is just their SOP.
I asked them about this and they stopped communicating with me. I gave the example of booking a room a year away and then canceling it five minutes later and the penalty would be assessed. This is an accurate example.
I decided to rent a house. I'm only there for three nights and it proved to be larger with a private pool and less expensive - not to mention much, much more comfortable (have you looked at their sad pictures and ratings?). If you are staying for several days or a week or more, I'd recommend that route instead of this tired, money grubbing place.
- Canyonview Hotel Phoenix
- Canyonview Hotel South Mountain Preserve
