Location: Right next to the highway which is great but there are lots of sketchy people hanging out around this place. Ladies of the night, bums, drunks and druggies all eyeballing you and harassing other people.
The Room: Dirty, stained carpets, stained sheets, pee on the toilet, grease on and around the doorknob and door, looked like bloodstains on the back of the door. There was an overwhelming feeling of filth in the room.
Service: Lady at the front desk barely spoke english and didn't understand procedures policies of the hotel. When I asked for a new room they said there was no other rooms, when I asked for a refund because I would not stay in the room, she didn't know what to do. When the service i used to book the hotel tried to contact them, the representative was hung up on three different times. Could never get a manager on the phone to resolve the issue.
- Travelers Inn Phoenix
