Not what I expected from a Marriot hotel. The hotel was a little bit outdated, the room that we stayed the toilet had problems and the air conditioner made a lot of noise, the bed was uncomfortable, needed a new mattress. The receptionist was very nice and helpful. Free internet, parking, good location and breakfast included.

Good grief, did we stay at the same place as the person who said it was dirty? Our room, the grounds, the pool, the breakfast area, everything we saw was neat and clean. We were four adults who chose the hotel for location and to use reward points - but we were not disappointed. From check-in to check-out our experience was great - the staff was awesome (thanks Charles, Perla and Thomas) and the accommodations were perfect. Our room was clean and neat and every request (extra towels, etc) was met immediately. We stayed three nights and there were several young sports teams in the hotel every night - we never heard the kids, and when we ran into them in the breakfast room in the morning, they were extremely polite young people (even when their parents, coaches weren't there). We had a wonderful experience and wouldn't hesitate to recommend the property to others and would stay again if we were in the area. We were so impressed that we've booked a Marriott Springhill Suite in New Orleans.

I will spare you a long story on this. It's a slightly below-average springhill, but with horrible management, particularly in housekeeping.

One evening I returned to find a note on my door that my carpet had been cleaned and that the floor would be wet. The room was hot, damp and smell, and yes, the carpet was wet. And the beds were unmade, and there had been no maid service. It is WEIRD to clean the carpet when there is a guest in the room. I spend 150 nights a year in hotels and this has never happened.

But worst of all, I caught the maids hand washing the glasses in the room. Becoming suspicious of the maids, I marked the glasses I had soiled, and came back that night to find the same glasses "cleaned" probably with my dirty towels by the person who scrubs toilets. DISGUSTING. And ILLEGAL.

Breakfast is lousy as well. STAY AWAY. I will!

I had requested a feather-free room with the reservation. I had to wait 20 minutes for the room to be prepared, and in the meantime the front desk was left unattended as apparently there was only 1 attendant on duty at 8:30 pm. While waiting, I noticed the extremely dirty carpeting in the halls and the overwhelming "aromatherapy" fan in the poorly-equipped fitness room, which made it impossible to use. The hotel is right next to the freeway, the windows are not doubled, and there is no way to keep the ventilating fan on constantly to serve as gray noise. The fan is only on if you are heating or cooling the room AT THAT MOMENT. The room doors close extremely loudly, so I was awakened each night by late arrivals at 1:00 a.m. Will never return.