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SpringHill Suites Phoenix Downtown – reviews, photos

3.0 of 5
802 East Van Buren Street, Phoenix, AZ 85006
Hotel amenities
SpringHill Suites Phoenix Downtown
SpringHill Suites Phoenix Downtown
SpringHill Suites Phoenix Downtown
SpringHill Suites Phoenix Downtown
SpringHill Suites Phoenix Downtown
SpringHill Suites Phoenix Downtown
Ranked #63 of 177 hotels in Phoenix
4.0 of 5 stars 64 Reviews
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64 reviews from our community

    Trip type
Traveller rating
    23
    31
    5
    2
    3
Date Rating
Milwaukee, Wisconsin
Senior Contributor
30 reviews 30 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Too bad it's the only Marriott property downtown”
2 of 5 stars Reviewed 4 February 2012

I've stayed at this hotel before but this was the first time in a couple of years. It is NOT again well.
Both the rooms and the common areas need some freshening up and TLC. Nothing big was wrong, but lots of little things. Drippy shower that wouldn't stop, badly bruised fruit, stale baked goods and cold, pre-formed eggs at breakfast, soft mattress, noisy elevators that we could hear in our room well down the hall, carpet and drapes starting to wear.

Also, even though this is a "suites" hotel, it's really not functional as one. The sink in essentially in the room, so that it's impossible to get ready in the morning but let another person sleep. It's made worse by a large mirror that reflects light right back at the bed.

Prefunctory front desk "service".

It wasn't a disaster, but I'm sure we can do better in Downtown Phoenix and won't be back.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ken H about SpringHill Suites Phoenix Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“A place to go”
4 of 5 stars Reviewed 10 January 2012

We spent just one night at this hotel and it was enough to notice how well managed it is.
The cleanliness in all areas, rooms, linen, towells is remarkable.
Breakfast was well stuffed and the front desk staff was very friendly and helpful.
The location is within walking distance from downtown Phoenix.
The parking place is ample and free.
Beds were very comfortable.
Go for it!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask massiniezcurra about SpringHill Suites Phoenix Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wisconsin
2 reviews
1 helpful vote 1 helpful vote
“Such a Great Value - Very Friendly Staff”
5 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

We arrived on a Thursday and easily checked in before noon. The staff went out of their way to ensure we were comfortable. Transportation to and from Sky Harbor was timely and our driver was friendly. Great location - very easy walk to the conference center each morning. Great breakfast - loved the oatmeal with brown sugar, raisins and walnuts - great way to start the morning.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask WisconsinSueeddy about SpringHill Suites Phoenix Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richardson, Texas
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“walking distance to Chase Field”
5 of 5 stars Reviewed 2 September 2011
1
person found this review helpful

Our visit to SpringHill Suites was very pleasant. The hotel was very clean. The rooms were spacious and the staff was very helpful. Our room had two tvs and a sitting area which gave the three of us plenty of room to navigate. We had tickets to the Diamondbacks game that night and we were able to walk to the field and avoid any parking fees at the ball game. We would stay there again. .

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Glenda H about SpringHill Suites Phoenix Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
Top Contributor
55 reviews 55 reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
“Nice Place, right downtown”
4 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

Good Marriot property right in downtown Phoenix - walking distance to the Convention Center, sports venues, science museum and observatory. Spent 2 nights - rates very reasonable, although we stayed on points. When there was a snag with Marriot Rewards regarding this reservation being on points, the front desk was very friendly and helpful in quickly resolving the issue. Good breakfast area and morning fare. Phoenix is a beautiful city and we walked from the hotel to the Capital and back in the early morning before the heat! Clean comfortable room, all the usual ammenities. I would stay again.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask johnmc82 about SpringHill Suites Phoenix Downtown
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Additional Information about SpringHill Suites Phoenix Downtown

  • Springhill Suites Phoenix
  • Phoenix Springhill Suites
Address: 802 East Van Buren Street, Phoenix, AZ 85006
Price range (per night):* INR7,078 - 12,316

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