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Holiday Inn Hotel & Suites Phoenix Airport – reviews, photos

3.0 of 5
3220 S. 48th Street, Phoenix, AZ 85040
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Holiday Inn Hotel & Suites Phoenix Airport
Ranked #11 of 177 hotels in Phoenix
4.5 of 5 stars 114 Reviews
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114 reviews from our community

What travellers say about this hotel
  • Very comfortable(4)
  • Next morning(4)
  • Breakfast buffet(3)
  • Front desk staff(3)
Traveller rating
    77
    23
    6
    4
    4
Only show reviews for Family (19) | Couples (25) | Business (44)
Date Rating
Houston, Texas
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very nice and a good price”
5 of 5 stars Reviewed 22 January 2012

My husband and I came here in late December 2011 and stayed only one night. We flew in and rented a car and were slightly frustrated that the address given did not provide us to the door of the hotel when entered it into our GPS. However, when we called front desk, they provided us quick and easy directions and were there in a few minutes. It is close to the airport, however we did not experience any overhead airplane traffic noise. The place was nice and clean; bed was comfortable and plenty of parking available. I would recommend for a nice, comfortable stay in Phoenix.

Room Tip: We stayed on the top floor and were on the end of the building, so we had a nice huge corner window...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bcliles13 about Holiday Inn Hotel & Suites Phoenix Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
31 January 2012
Dear Guest,
We were so pleased to read your great review.Thank you for staying with us and for taking the time to write about us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taber, Canada
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Clean rooms, nice employees, would recommend”
4 of 5 stars Reviewed 19 January 2012

We stayed here for 5 nights. It was close to the airport, shopping and downtown Phoenix. The rooms were nice, a little small but overall we were happy. We would recommend this hotel to our friends.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Kristin S for Phoenix
Ask Kristin S about Holiday Inn Hotel & Suites Phoenix Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
31 January 2012
I am sorry about the confusion in directions. We will make sure it gets taken care of as it is definitely frustrating. It was great to hear that you were satisfied with the actual hotel, but we will have a look at the microwaves, as it could have been a faulty one. Thanks for the update.
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Philadelphia
Senior Contributor
37 reviews 37 reviews
Reviews in 26 cities Reviews in 26 cities
53 helpful votes 53 helpful votes
“Good hotel, difficult to find”
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Hard not be jaundiced by the difficulty of finding this place. If you reserve online and click on the link in the confirmation e-mail, you are taken to someplace completely different than where the hotel is actually located. When I called to get directions from the incorrect location, I was put on hold for several minutes while I stewed in a gas station. Eventually, I made the desk clerk guide me to one of the several bits of S. 48th Street in the area.

Once there, the people were very nice. The bartender lent me her bottle opener so I could open the beer I had in my room. The hotel is clean and bright.

The room was good-sized and had pillows labeled as firm or soft. The firm pillows were very firm. The bed was reasonably comfortable.

The only real problem was the noise, and not from airplanes. This is one of those hotels where the doors slam closed unless you're careful. This woke both my daughter and me on several occasions. Also, while it's nice to have microwaves in the room, they are perhaps the loudest, beepingest microwaves I've seen. You can easily hear them in the next room.

The hotel has a small fitness center that I saw other guests using. If you know where you're going it's very convenient to the airport, so I would certainly stay here again if I needed that kind of accommodations.

Stayed January 2012, travelled with family
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Ask justfrank about Holiday Inn Hotel & Suites Phoenix Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Carlos Sonora
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Perfect for a 2 week trip”
5 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

We stayed here when we took a 2 week cruise to South America. It worked perfectly for us with the parking options that are available. Since we were gone during the Christmas holidays the parking had to be reserved. The hotel was convenient, good shuttle service, clean and friendly. The parking was about the same as other off site parking options. It did make it a lot easier since it you just got up in the morning and went directly to the airport.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scmexico about Holiday Inn Hotel & Suites Phoenix Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
31 January 2012
Dear guest,
Thank you for staying with us and we hope you will be back soon.
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Bullhead City, Arizona
1 review
“Recommend highly”
5 of 5 stars Reviewed 11 January 2012

The rooms are clean and comfortable. The services have always been excellent. I've stayed at this facility numerous times and will continue to do so in the future.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask denise f about Holiday Inn Hotel & Suites Phoenix Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
12 January 2012
We appreciate your great comment and look forward to giving you the same service at every visit.
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Additional Information about Holiday Inn Hotel & Suites Phoenix Airport

3220 S. 48th Street, Phoenix, AZ 85040
Price range (per night):* INR5,071 - 8,471

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