Awful hotel, whose sole design is to make use of the fact that people looking for the Super 8 on the same road will turn in at this same-styled Super 7 sign. The "7" is kept in subdued lighting, you have to look closely. And if your reservation is with Super8, they won't tell you they can't find your reservation.
And it is awful. Toilet seats loose, lighting dim, furniture and sink in poor shape, front door chipped, with a newer lock installed over a nonworking older one. Low on toilet paper with no replacement roll.
The TV worked and the bed was OK thank God, and the AC wasn't too loud.
Otherwise a dreaful place, a few flights down from the quality of a Super 8.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 March 2004
Sir/Maddam, I want to first off apologize that your stay at our facility was overall a disaster. What puzzled me was the fact you had mistakened my property for a Super 8??? I will agree with you that the condition of the room is not 100% satisfaction guarenteed. I would also like to inform you that an extensive renovation is underway to the facility and the property will be converting to a franchise in the near future. Again, had you asked if this is the Super 8 Motel, myself and my staff would have informed you where the property is located. I know the owner of the Super 8 Airport in Phoenix, Arizona quite well. I am not in the business of stealing his guests to boost my revenues. I would seriously sit down and think back when you stayed at my property and ask yourself, Hmm...is this a Super 8 Motel? My ancient lobby would tell you that I am no where CLOSE to being a franchise. I appreciate you being honest and again do apologize for making your stay so unfomfortable. Please drive by in the next year or so and you will notice significant changes will be done to the property from the inside and out. I Thank You for your time and concern.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC