Unfortunately we stayed 2 nights at this motel. Bout a hour in to our stay the toilet over flooded, the room furniture was run down, scratched, the room had a disgusting odor, the bed was hard & very dirty, the door lock was loose & the air conditioner was missing the cover. <- this was all in the first room we had until the toilet incident they switched us rooms. The 2nd room was a little better, but the bed was a lot dirtier. Stains were on the mattress & mattress box. There was crumbs under the bed and sofa. The air conditioner was dirty. The next day we were gone all day & by the time we got back to the room we were tired & worn out. But then our keys didn't work which meant we had to walk down to lobby & wait for the front desk staff to open door & re scan our keys. Once we opened the doors to our surprise the room was still dirty. The housekeeping staff had not come by to our room & neighbors. for 2 nights we paid 181.62 in hopes we were getting a nice hotel. Before our trip we looked at the hotel photo gallery online & chose to stay here because of the way the motel was presented. Turns out this was the biggest mistake & a waste of our money! Your better off staying at a Red Roof Inn or any other hotel. I wish we got our money back but that was a long stretch of happening. Save your money & go for a nicer hotel experience!
- Extended Stay America Phoenix
- Extended Stay Phoenix
- Phoenix Extended Stay
