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Extended StayAmerica Phoenix - Deer Valley – reviews, photos

2.0 of 5
20827 North 27th Avenue, Phoenix, AZ 85027
Hotel amenities
Extended StayAmerica Phoenix - Deer Valley
Extended StayAmerica Phoenix - Deer Valley
Extended StayAmerica Phoenix - Deer Valley
Extended StayAmerica Phoenix - Deer Valley
Extended StayAmerica Phoenix - Deer Valley
Extended StayAmerica Phoenix - Deer Valley
Ranked #149 of 177 hotels in Phoenix
2.5 of 5 stars 9 Reviews
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9 reviews from our community

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Traveller rating
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Phoenix
1 review
1 helpful vote 1 helpful vote
“** If you want rest and comfort, DO NOT STAY HERE!! **”
1 of 5 stars Reviewed 29 August 2007
1
person found this review helpful

My first couple of experiences at this hotel were very good. The staff and management were friendly and made you feel welcome to be a guest at their hotel. This changed after a new manager came along that insisted the employees at this hotel do not interact with their guest.

This hotel went from a warm and welcoming atmosphere (what hotels are supposed to be) to a place that was cold and unfriendly. The new manager fired any employee that was friendly to there guest. Security is a joke.

If you are looking for a bed for the night, fine. But if you’re looking for a hotel with a warm, friendly atmosphere, do not stay here.

  • Liked — location
  • Disliked — management
  • Stayed May 2007, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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OKC
1 review
“Do not stay here!!!”
1 of 5 stars Reviewed 24 April 2007

First and foremost, the management at this property are rude. The only person who was actually courteous to the guests was fired for fraternizing? I thought this was supposed to be the hospitality industry?!? The wireless internet is ridiculous, only about 15K downloads. The tv's are only 19" with a limited cable channel selection. There is no type of breakfast or anything offered. There is no gym, pool, hot tub, etc. The walls are paper thin and I've had the neighbor from [--] since I've been here. He apparently has emphysemea or something and all you can hear all night long is *cough*cough*cough* (literally). I've been here 3 months and the only reason I've stayed is because I'm on a multi-month discounted rate and if I move I have to start paying hotel taxes again.

  • Liked — Inexpensive and located on the 101 and 17.
  • Disliked — Almost everything.
  • Stayed April 2007, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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“Like it so far”
4 of 5 stars Reviewed 3 November 2006

I booked 5 nights for my parents as they visit Phoenix at end of Oct 2006, so far I like the place, specially with the price ($25) per night. Full kitchen, qeen bed standard on all reservation. The place is little too far from Phoenix's area, but nothing terrible as only about 10 minutes drive to Metro area and about 20 to downtown Phoenix. We probably return here, if the price is right :) Since my parents only need a place to sleep/shower, so this was a perfect place.

  • Stayed October 2006, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Additional Information about Extended StayAmerica Phoenix - Deer Valley

  • Extended Stay America Phoenix
  • Phoenix Extended Stay
  • Extended Stay Phoenix
Address: 20827 North 27th Avenue, Phoenix, AZ 85027
Price range (per night):* INR2,842 - 3,232

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