Great Front Desk crew but that's where the great ends. Forget what they advertise, the fully stocked kitchen, cable TV, iron, alarm clock and the cookies don't exist! What you get is a barely clean room, no/stained towels, torn sheets and dirty, stained and ripped carpet. Lights out in the parking lot and trash just about everywhere you turn. Don't try for the guaranteed room because the manager isn't around to talk to. Also, don't waste your time with Choice Hotels about the problem because they don't care. A good night's sleep is impossible with all the noise in the hallways. Even if you get a good rate, you are overpaying.
Bottom line, Don't stay here--you have been warned!
- Mainstay Suites Phoenix
- Mainstay Phoenix
- Phoenix Mainstay
