We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Chandler - Phoenix – reviews, photos

2.5 of 5
15221 S 50th St, Phoenix, AZ 85044
Hotel amenities
Special offer
Save up to 20% -Book Early
Holiday Inn Express Chandler - Phoenix
Holiday Inn Express Chandler - Phoenix
Holiday Inn Express Chandler - Phoenix
Holiday Inn Express Chandler - Phoenix
Holiday Inn Express Chandler - Phoenix
Holiday Inn Express Chandler - Phoenix
Ranked #48 of 177 hotels in Phoenix
4.0 of 5 stars 29 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

29 reviews from our community

    Trip type
Traveller rating
    9
    13
    4
    2
    1
Date Rating
Colorado
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice hotel in a good location”
5 of 5 stars Reviewed 5 November 2011

I prefer Holiday In Express hotels for the price and amenities. This one is as nice as the others I have stayed in. The hotel was in a perfect location for our stay, the facility was clean, the beds were comfortable, free wifi was nice, and the continental breakfast was good. I enjoyed the pool and hot tub, which were clean and at a great temperature. The staff was friendly and efficient. One thing to consider is that our room was on the freeway side, which we could hear once the air conditioning was turned off, but it did not bother me at all because we were so tired after running around all day. If that is a concern for you, you might want to ask for a room on the other side of the hotel.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SLLColorado about Holiday Inn Express Chandler - Phoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslee Kies, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review
29 February 2012
A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We are in the process of updating our hotel and services. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Mexico
Senior Contributor
32 reviews 32 reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
“Typical for the Chain”
3 of 5 stars Reviewed 24 October 2011

Stayed here in early October while returning home from vacation. This is a slightly older Holiday Inn Express, and it is showing some wear around the edges. Our room, was on the first floor on the interstate 10 side of the hotel. I was a little worried about road noise, but it was not a problem. While there was some noise from the highway, once the blackout curtains were closed it was barely noticeable. The room was clean, if a bit worn. The bed was comfortable and we slept well. The complimentary breakfast was standard for HIE hotels, and was almost identical to other hotels in the chain. The coffee was better than normal and I was willing to forgo my usual $bucks run.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask llsee about Holiday Inn Express Chandler - Phoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslee Kies, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review
29 February 2012
A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We are in the process of updating our hotel and services. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central California
Senior Contributor
34 reviews 34 reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
“good solid hotel”
4 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

I've stayed at this location pretty regularly for 5 years. It's clean, comfortable, and a good value for the money, especially during the summer. The staff is professional and effiecient, easy access to I10, and within walking distance to a Cracker Barrel.
One really ncie thing is if you have a reservaiton, the a/c is turned on before you get there. this a great touch when the temps are in triple digits.
Internet is easy to hook up to but during busy times can be slow. Breakfast is normal HIE hot fare and a great value.
My last stay here the hot water was not very hot, not bad enough to complain about but noticeable.
if your on the road looking for a clean comfortable hotel with good value this is a winner.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask lkm55 about Holiday Inn Express Chandler - Phoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslee Kies, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review
29 February 2012
A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We are in the process of updating our hotel and services. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, GA
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
124 helpful votes 124 helpful votes
“Completely Average”
3 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

We stayed here Friday night of Labor Day weekend. At check-in, I asked to be located away from the very busy highway and was assured that I would be. I didn't even check when I got to the room as I trusted the friendly, but not very competent desk clerk. When the air in the room shut off, surprise - road noise and lots of it!!

The room was pretty good and it was nice to have a refrigerator in the room. It was clean and new and the beds were supportive and newer. BUT, the internet overloaded in the evening and I experienced multiple timed out connections before just giving up.

We also had noise issues that were partly due to the inexpensive construction of the hotel and partly due to the fact that many people just use no manners or restraint no matter the hour.

We won't stay again based on the internet problem, but the room quality and cleanliness were good if you have no internet needs.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask chheal about Holiday Inn Express Chandler - Phoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslee Kies, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review
29 February 2012
A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We are in the process of updating our hotel and services and your experience highlights the need for us to do so. I apologize. I have reviewed your comments and shared them with the entire management staff and appropriate action has been taken to ensure a situation of this nature will not be repeated in the future. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
phoenix, az
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Clean & Comfortable”
4 of 5 stars Reviewed 27 August 2011 via mobile

Fairly new construction; rooms clean; better than average "continental" breakfast for a budget hotel. Great location near airport & major freeways. Their in room movie vendor was being changed, but some of the staff didn't know, so first day I asked they told me erroneously that it must be my remote, and that they would call me back, but never did. Had to inquire again NE t day, and got the "real" answer.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Layaway about Holiday Inn Express Chandler - Phoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leslee Kies, Director of Sales at Holiday Inn Express Chandler - Phoenix, responded to this review
29 February 2012
A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive are taken seriously. They tell us what we’re doing right, what we’re doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. We are in the process of updating our hotel and services and your experience highlights the need for us to do so. I apologize. I have reviewed your comments and shared them with the entire management staff and appropriate action has been taken to ensure a situation of this nature will not be repeated in the future. We look forward to welcoming you back in an effort to provide you the level of service you expect from Holiday Inn Express Phoenix/Chandler.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn Express Chandler - Phoenix also viewed

Hampton Inn & Suites Phoenix Chandler Fashion Center
5 of 5 stars 112 Reviews
Chandler, Central Arizona
Show Prices ABS:HotelCheckRates-d1554711?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Chandler
4.5 of 5 stars 30 Reviews
Chandler, Central Arizona
Show Prices ABS:HotelCheckRates-d320097?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
La Quinta Inn & Suites Phoenix Chandler
4 of 5 stars 21 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d74927?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 177 hotels in Phoenix, ranked by popularity »

Been to Holiday Inn Express Chandler - Phoenix? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Chandler - Phoenix

  • Holiday Inn Phoenix
  • Phoenix Holiday Inn
  • Holiday Inn Express Chandler
Address: 15221 S 50th St, Phoenix, AZ 85044
Price range (per night):* INR3,845 - 7,245

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Chandler - Phoenix, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Chandler - Phoenix
Show the lowest price for this hotel (from our partners)
Show Prices