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Residence Inn Phoenix Desert View at Mayo Clinic – reviews, photos

3.0 of 5
5665 E Mayo Boulevard, Phoenix, AZ 85054
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Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
Residence Inn Phoenix Desert View at Mayo Clinic
Ranked #10 of 177 hotels in Phoenix
4.5 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
    25
    12
    3
    0
    0
Date Rating
Albuquerque
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Comfortable new location, limiting policies”
4 of 5 stars Reviewed 15 June 2011

A new Residence Inn is always a treat - the layout and comfort is just incredible. We enjoy staying at RI for the family friendly accomodations.

I was surprised, as was my representative at the Marriott Platinum Premier line, that we were dismissed when attempting to book a 2 bed-room suite with points. The Platinum Premier representative had called the hotel to ask what the point rate would be to make the booking and was told "empthatically" that it is their policy to not accomodate such requests. My personal follow up to the hotel directly was just as surprising, as if I had "told" on them they defensively told me that it costs them money. I was happy to know that the room I wanted went empty all night, despite my offer for of paying the difference in cash or points.

Room Tip: Don't ask, they won't give it
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  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Mik505 about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Top Contributor
59 reviews 59 reviews
Reviews in 46 cities Reviews in 46 cities
22 helpful votes 22 helpful votes
“Outstanding hotel experience in a location that will meet the needs of some very well and others just ok”
5 of 5 stars Reviewed 3 June 2011

Top notch service in a clean, new Residence Inn. Suites are comfortable and spacious....I was wanting for nothing. The location requires a car as you are isolated, except for the adjacent hospital, which this serves well. Like others, I stayed here for a conference at the sprawling JW Marriott, which is very close by. It is a wonderful, affordable alternative tothat facility andi would definitely stay here again.

  • Stayed June 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DCDoctor about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Ramon, California
Senior Contributor
42 reviews 42 reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
“Happy with my choice to stay here”
5 of 5 stars Reviewed 1 April 2011

Had a conference at the nearby JW Marriott Desert Ridge, but they were sold out so I opted for this Residence Inn instead . . . and it was a very pleasant experience.

Comments:
* The property was very clean and well-kept.
* It's a different look and feel compared to what I generally associate with Residence Inns . . . most Residence Inns resemble small low-rise apartment complexes; this place had the architecture of a more traditional hotel . . . though the rooms themselves were consistent with the Residence Inn norms.
* The complimentary breakfast was extensive with a lot of variety . . . better than expected.
* A small thing that I really like: a small laminated card showing the TV channels. Downside was no Comedy Central so I missed John Stewart and Stephen Colbert.
* Complimentary wired internet access - ethernet cable provided; easy to access.
* Excellent fitness center . . . though I opted instead to go jogging on the trails that go through the parkland to the south of the adjacent Mayo Clinic (takes about 5 minutes of running to reach the trailhead).
* Nice pool and large outdoor patio area, putting green is a nice touch.
* Friendly staff.

Small concerns:
* Other than the Mayo Clinic, the property is in a desolate "no-man's land"; if you do not have a rental car, be aware that there are no shops, grocery stores, or restaurants within walking distance . . . nothing but desert scrub within a 1-mile radius.
* I tend to think that placing a full size refrigerator-freezer in rooms at Residence Inns is a waste of energy and environmentally unsound. I suppose there are some long-term guests who fill them up as they would a refrigerator at home, but I would think a compact unit of some type would be sufficient to meet the needs of 99.5% of guests.
* Elevators were somewhat awkwardly located . . . not in or adjacent to the lobby . . . you need to take three right turns from the front desk, walking past first floor guest rooms to get to the elevators. Not a big problem, just kind of strange.
* It was very expensive . . . but that seems to be the norm for hotels in Phoenix in March.
* AC was rather noisy.

  • Stayed March 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sahuarita, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“One of the nicest hotels I've stayed in!”
5 of 5 stars Reviewed 16 February 2011
1
person found this review helpful

I was very impressed with the Residence Inn. There was plenty of room for the two of us and it was very clean. I would stay there again!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tlinde755 about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, Connecticut
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
“Great place to stretch out!”
5 of 5 stars Reviewed 21 December 2010
2
people found this review helpful

My husband I are elite platinum Marriott members - so we've seen our fair share of Marriott hotels. This one, however, was truly a relaxing stay! Lots of space in the rooms - but more importantly - lots of space outside the rooms. We throughly enjoyed the gas firepits outside as a place to watch the sun set and enjoy a few quiet moments together. The week that we were there, there was a big soccer tournament in the area and a number of youth players in the hotel with us. Outside of breakfast being a little busy, you would never have known they were there! Fortunately, we were not there to visit the Mayo Clinic next door, but it was obvious other guests were. This hotel has special amenities such as wheelchairs and extra-wide elevators to accommodate guests who are "on the mend". Finally, the location couldn't have been better. Very nearby a large shopping complex with loads of good restaurants (and a grocery store), but not right in the middle of the mix. Thanks Marriott, for yet another nice stay!

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sierrashoo about Residence Inn Phoenix Desert View at Mayo Clinic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Residence Inn Phoenix Desert View at Mayo Clinic

  • Residence Inn Phoenix
Address: 5665 E Mayo Boulevard, Phoenix, AZ 85054
Price range (per night):* INR5,016 - 11,313

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