I was visiting as an exhibitor for a small convention. I needed a tomato box as a prop in my display. I asked Sarah at the front desk if she knew where I might 'dumpster dive' and she said that she would be right back. Less than two minutes later she appeared with a tomato box. It was like magic! What a gal. Just before the exhibition was to open we decided that a fan would be a great addition to simulate the air movement inside of a walk-in cooler. I called the local drugstore chains, hired a pedicab to scout out a fan. Finally I asked Kristen at the concierge desk and she made some calls around the hotel. I went to change my clothes for the show and again within minutes there was exactly what I needed. I have never been in a situation where the hotel staff was so very accommodating. Congratulations!

I stayed in a suite at this hotel, and the room was incredibly large and clean. The location is great close to many restaurants and the convention center. The staff was incredibly helpful and offered grea advice for fun things to do nearby. You can tell Sheraton spent a fair amount of money building this hotel and it shows. Room service was prompt and delicious. The pool was pretty small, as the hotel was quite full. All in all a great property to stay at.

When is a hotel particularly memorable? We don't need a hotel to enjoy breathtaking scenery, or relax in a heated lap pool. Or even savor a better-than-French meal that includes succulent shrimp from the local Arizona desert shrimp farm or herbs picked fresh for my meal from the herb garden on the fourth floor. What will make this hotel memorable is that I was treated as a treasured, irreplaceable person. There are not 1000 rooms in this hotel, as their website purports; there is only one, and it is the room I occupied. A special mention goes to their restaurant manager, Cliff: The discrete attentiveness reflective of his Continental origins made me feel like Audrey Hepburn in "Breakfast..."

Check in was quick and efficient, and all staff was very welcoming! I had forgotten my phone charger and although the hotel didn't have an extra one on hand to lend me, they let me charge my phone behind the conceirge desk. The room was also very clean and quiet.

We enjoyed our time by the outdoor pool located on the 4th floor. The food was a bit over-priced but expected.