Loved our stay at the Embassy Suites. Warm welcome when we arrived were given all the information we needed right at the beginning of our stay. Great service, even late at night with the washer. Rich free breakfast in a nice atmosphere. Overall a very well managed hotel.

I stayed at the Embassy Suites from 10th to 14th December and on the whole I was pleased with the service and room. All of the staff I had contact with were very helpful & friendly. I ate in my room 3 nights, the room service menu offered a good selection and the person who delivered my meal had the fore thought to include a glass of ice when I ordered sodas. The room was well presented, clean and during my stay it was cleaned well each day. I did at times find that the room was a little cold and the aircon didn't seem to heat it. My only problem was that my room faced onto the car park for the adjacent shopping mall and each morning between 5.30am and 6am there was noise, which I believe was trash being brought out of the hotel for collection. This was a small thing but if you are a light sleeper try avoid rooms facing onto the car park. I reckon all that is required to solve the noise issue would be to replace the sliding door in the bedroom that leads to a small balcony with one that is double glazed. I certainly wouldn't have a problem staying at the hotel again. The breakfasts which are cooked to order were very tasty and really set you up for the day.

This hotel is just wonderful for couples and families with kids. There is a beautiful huge outdoor pool, work out room, mouth watering steak house, delicious and healthy free breakfast buffet, luxurious rooms, the hotel looks like an oasis inside, koi ponds, and very friendly staff. The best part about this hotel is it's location because it is only 10minutes away from Scotsdale, is right next to a mall full of designer clothing stores and grand restaurants, and is about 10-15minutes away from downtown Phoenix.

First time staying here, will likely stay again. We love the location-close to Scottsdale, only about 15 minutes front the airport. It's across from a nice mall with Macy's and many other stores and restaurants. My husband's family lives there so we visit often and have stayed other places that were mediocre. He had stayed at the ES Biltmore years ago when it was something else, and it was fabulous then. So, we gave it a try knowing it was at least 20 plus years old and hopefully renovated. we stayed four nights.
Our room was typical ES but updated nicely-LR, BR, one bath,granite throughout. The coffee maker, MW, and fridge worked fine. The beds were in good shape. bath was clean, though the inside door frame had a little rust on the bottom.
So the first night we were there (thurs), loud music played in the bar area until I don't know when; we fell asleep at 10pm after travel from the east coast. ES rooms open up into an interior courtyard. The other nights were quieter.
The food in the hotel restaurant Omaha Steakhouse was delicious! The place was deserted, but I think this was a slow period. Other reviews is had read of itwere good so we tried it and weren't disappointed. We also ate the free breakfast twice and were satisfied.
All in all, I was happy with what we got for the money.