This hotel is just wonderful for couples and families with kids. There is a beautiful huge outdoor pool, work out room, mouth watering steak house, delicious and healthy free breakfast buffet, luxurious rooms, the hotel looks like an oasis inside, koi ponds, and very friendly staff. The best part about this hotel is it's location because it is only 10minutes away from Scotsdale, is right next to a mall full of designer clothing stores and grand restaurants, and is about 10-15minutes away from downtown Phoenix.

First time staying here, will likely stay again. We love the location-close to Scottsdale, only about 15 minutes front the airport. It's across from a nice mall with Macy's and many other stores and restaurants. My husband's family lives there so we visit often and have stayed other places that were mediocre. He had stayed at the ES Biltmore years ago when it was something else, and it was fabulous then. So, we gave it a try knowing it was at least 20 plus years old and hopefully renovated. we stayed four nights.
Our room was typical ES but updated nicely-LR, BR, one bath,granite throughout. The coffee maker, MW, and fridge worked fine. The beds were in good shape. bath was clean, though the inside door frame had a little rust on the bottom.
So the first night we were there (thurs), loud music played in the bar area until I don't know when; we fell asleep at 10pm after travel from the east coast. ES rooms open up into an interior courtyard. The other nights were quieter.
The food in the hotel restaurant Omaha Steakhouse was delicious! The place was deserted, but I think this was a slow period. Other reviews is had read of itwere good so we tried it and weren't disappointed. We also ate the free breakfast twice and were satisfied.
All in all, I was happy with what we got for the money.

The pros -
Great location, just a few minutes' walk to Biltmore Fashion Park
Big rooms, great for families or just being comfortable
Complimentary happy hour and hot breakfast are great
Super friendly and accomodating staff
Big pool that's heated in winter

The cons -
The rooms are sorely in need of renovation: Small bathrooms, aged carpet, popcorn ceilings (!).
Our room smelled of smoke, interesting since indoor smoking has been banned in AZ for several years now.

We would stay there again, either as a couples or family getaway, due to the room value and location, but we recognize that it certainly is not a luxury hotel!

We wanted to stay at the Phoenix Biltmore but they were full and the operator suggested this hotel. I am so dissappointed. We were charged over $220 for the room for one night and when I smelled the room, I called immediately to let the front desk know and they gave us a $50 deduction but it is still so awful in here tonght, that I am heartbroken.