My wife and I stayed 1 night on our way to the Grand Canyon. The motel and rooms were well maintained and clean. The food in the restaurant was about average. I had a burger that seemed to be a frozen patty but the toppings were all fresh. The continental breakfast was typical fare.
About half the staff were indifferent to us and the other half were very nice. There are numerous reviews on the staff if you look. After we checked in, mid-afternoon, we began asking about things to do or activities in Peach Springs. We were told that "there's nothing to do here" by 2 employees. One employee even told us that their web site is deceiving and they get "told that a lot". haha
We didn't expect to reach Peach Springs so early and wanted something to do besides sit in a room. There isn't anything here I guess besides the river rafting and that was closed for the season. Beyond that, there is a rough (very rough) canyon road that is a fairly nice drive if you go slow. It's about 18 miles long and in a car will take 1- 1 1/2 hours at a slow speed, one way. A few pickups sped past us but in a front wheel drive car I wouldn't recommend anything over 15 mph or so.
There are a lot of complaints about the train noise but we didn't hear it. We had a room on the highway side of the building and slept with the fan/heater on. The train tracks are literally right behind the building, as one reviewer put it "a stones throw away." If you stay here, get a room on the highway side of the building!!! You get a motel room for sleep and rest, if you can't sleep and rest, what good is it??
We read 2-3 reports of cars being vandalized overnight and that worried us but it was so cold out that I guess the little hoodlums stayed inside after dark.
If you need a place to sleep, this is a clean, basic motel that will suit your needs if you stay on the highway side of the building away from the trains. If you have the time and you're looking for something, anything at all to do, I would recommend driving on down the road a little ways.
I would give Hualapai Lodge (motel) a little better rating if some employees weren't so indifferent toward their clientele, I didn't have to worry about vehicle vandalism and if, according to their own words, the web site wasn't deceiving.

I booked our rooms through a booking agency- I wouldn't do that again. The booking was for 2 rooms w/ queen size beds. What we got was 2 rooms with full beds, I talked to the desk clerk to find out where our queens were, she said y the time they had gotten the reservation from the booking agency they were sold out. She recommended simply calling the hotel since all the prices were the same. I asked for a rollaway bed since we didn't get queens, the clerk said "yes but it is $25, I said I didn't believe that I should be charged for it. When i got back to the room & my companions they said we are going to get the rollaway, the desk called, there is no charge. This may seem like a negative check in experience, but I believe it was my error by not calling the hotel directly.
Some think the staff is not helpful, I think if you meet them half way and don't go in with an attitude you will come away pleased.
The room was large and clean, and the food in the restaurant was excellent. The continental breakfast was more varied than any other place I've seen. There is a large gift shop that has some of everything. I have never been troubled by train noise, so may have been lucky in the room placement. This was my second stay there, and have been pleased both times.
Visitor be aware: - there is no gas station in Peach Springs

We stopped at the Hualapai Lodge for one night on our way to Havasu Falls as it would limit our morning drive (to about one hour to Havasu Hilltop) for our trek down to the falls in Supai. The online reservation system isn’t exactly clear on the room rates or packages included. Upon check-in, we were very surprised at the rate ($69 per night per person). This included breakfast, Jeep tour with sack lunch, a native encounter, and some other touristy attractions. We spoke to the front desk and after some convincing, had our rate changed to $100 per night with breakfast. Call the hotel to insure you are reserving a room and not a native experience trip if that is your intent!
Also, be aware the train tracks are on the backside of the hotel. Trains run on average every 15 minutes and because there is a crossing on the north-east side of the hotel, the train must blow it's 3 times every time it’s approaches the crossing. No joke, they offer free ear plugs upon check-in. I’m a very heavy sleeper and even these trains woke me up.
The included breakfast is OK; bananas, yogurt, Jimmy Dean breakfast sandwiches, cereal, pastries. All the normal stuff. You can upgrade to a hot prepared meal for a few bucks more.
Overall, we would not stay here again but would choose a hotel in Seligman and drive the extra 20 minutes to Havasu Hilltop.

I would definitely rate this lodge higher if it wasn't for the train noise which carries on, complete with loud whistle, throughout the night. A modern lodge, very tastefully presented, with large, clean rooms. The pool was well maintained. We found the restaurant very good value for money. I particularly liked the cushions and bedcovers, with the traditional native American patterns and colours.