I have been visiting Kohl's Ranch for the past 20 years with a recent visit about 3 days ago. This property is all about the location. Most people have never even heard of Payson AZ, let alone had the opportunity to visit. Payson is a world apart from the dry, hot region of southern Arizona...it's filled with crisp, clean mountain air, dense pine forests, and plenty of sites to see. Kohl's Ranch is in the perfect location, smack in the middle of the forest, but close enough to the cute town of Payson for some casual antiques shopping and small-town eateries.
The ranch itself could certainly use some TLC, but I can see where they have made some major improvements over the years, adding some new cabins (they're actually modules) and landscaping. The lodge itself (where we stayed) was just OK, and could use some updates. The furniture is older as well as the appliances. We slept well on the beds, but it's time for some new, softer pillows!
The restaurant has never really been great...it seems like they currently have one cook there, and the food is not bad, but don't expect a five-star restaurant! It's pretty basic for the location. I think if they could bring in a good cook/chef for the restaurant, that would increase their business tremendously.
Just behind the cabins at Kohls is Tonto Creek....a small but pretty creek that goes for quite a distance. It adds a nice ambiance to the already impressive landscape. Also, down the road maybe 10 minutes walking time from the lodge, are the horse stables where you can take a nice, quiet trail ride through the forest.
Overall I would go back to Kohls in a heartbeat...there is nothing quite like Payson and we actually did find a couple good restaurants in town (If you want a burger, try Buffalo Bar & Grill, if you want some good Italian, try Gerardo's Firewood Cafe). One item that was clearly missing was a bakery/cookie/cupcake shop...but at least they have a Dairy Queen!
Room Tip: All of the rooms are in a good location.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC