Staff was not very friendly, no water in room, small room, old . Not worth the money

Breakfast was very good

This hotel is a bit of Bavaria in Argentina. The hotel is very clean and comfortable. Staff is very helpful. Breakfast is first rate. Location is good. Spa is very nice.

From a 5 star hotel you woul expect more. Our room was so small that when we were inside one should stay on the bed for the other to move. The furniture is very old and the bathroom really need some renovation. The front desk was not very helpful and not very kind. The hotel has a swimming pool with sauna and steam room that are ok. We had a massage that was nice even though the rooms are on the main corridor and are very noisy from the people going to swimming pool. The restaurant is very good (especially the Cordero al Palo) and the Humus lounge is ok. In general the staff needs to be more friendly.

Despite the grim write up in Frommer's, we booked Los Alamos and were delighted with our stay. This is a lovely property with nice, comfortable rooms and pretty grounds. Yes, there is a golf course and spa, but there are across the street and in fact, hitting it at the tail end of a long trip, we made use of these facilities even though we aren't typically resort-property people. The hotel was a bit pricey, but it was in the same range of other established and boutique properties in this small town and we thought is was worth it. The restaurant serves a lavish breakfast which is included in the room charge, and packed up some very nice box lunches for us on the day we traveled out. The only negative from our vantage point is that our rooms were on the first floor, and the windows do not open all the way (for security reasons), which made the rooms a bit stuffy in the heat of the day. But our friends on upper floors got the full benefit of cool evening air and plenty of privacy. Overall, we found this to be a wonderful place to relax with our older children, explore the town and glacier, and basically decompress after 10 days in Argentina.