didn't help that we thought we were booking Hotel DAS Cataratas (Orient Express) but in my opinion it's misleading to call your hotel a very similar name as this causes confusion. They claim they have 5* - outrage! I guess this is becuase they tick all the boxes (gym, games room, mini golf, tennis etc.) but in actual fact it's all a farce. The mini golf is the size of my bathroom (broken clubs), the tennis court is half-sized, 2 machines (out of 12) in the gym actually worked but the smell of cigarette smoke mixed with sulphur meant we didn't stay for long... ping pong bats with no rubber and a pool table with half the balls, a broken cue and broken pockets.
I tried to tell the waiter the wine was corked - the manager came over, told me i was wrong and said i had to drink it, or pay for a $300 bottle instead. Just in general really awful and I think whoever is dishing out stars should be ashamed.
- Cataratas Hotel Puerto Iguazu
- Cataratas Hotel
