The hotel staff was nice and spoke great english. They also gave good recommendations for place to eat. The computers are free as is the internet. The rooms were noisy as the walls are thin. Other than that I would recommend this hotel.

Our visit was not the best. The spa was closed due to a fire in the fall. The staff informed us that the elevator and air conditioning were affected and were not working properly. All of this should have been disclosed before arrival. The website now has a subtle reference to renovation at the spa, but charging full freight for a hotel that is lacking basic functions is unacceptable. The staff was pleasant but basically unhelpful which really does not work. The breakfast was average and the location is good. The noise level at night is unpleasant due to paper-thin walls.
I wish we had checked the reviews on trip advisor more closely since several other travelers have had similar experiences which are summarily dismissed by the gm's responses herein. Traveler beware!

Excellent location, close to restaurants, shopping and attractions. Great value for money in Mendoza!!!.
My husband and I stayed at the Villagio Hotel and had wonderful time. The staff was very professional, friendly and helpful, among other things, the Wine tours they recommended and booked for us were excellent.
The rooms are nice and clean and they also have a great breakfast included!

We highly recommend it, and we agree with all the great reviews from other guests.

The unhelpful and rude staff, along with the dirty, unkept nature of some of the rooms tend to be a common theme. When we arrived, the "suite" given to us was filthy! The tub was black and the shower curtain covered in mold and ripped. After being made feel like the hotel was doing us a HUGE favor, we were given a room in which the air conditioning barely worked and the walls so thin we could here everything that was going on in the room next to us. The spa was closed, even though in two confirmation emails, we were not alerted to this fact and as another traveller notes, construction continued while we were there, distributing the pool area. Not only did the staff treat us with distain, they also gave our room to new guests prior to the noon check out on the day we were leaving. A man entered the room while I was standing in the room just showered with only a towel on. The front staff only laughed. Given the country has a 22% unemployment rate, I believe better more guest friendly staff could be easily found. The ones presently there do not care much for customer or guest service and should be terminated.