I spent about a week at this hotel and I enjoyed my stay. As stated in oher reviews, the hotel is modern, the pool is nice and refrshing for the hot sumer days, the stake and empanadas at QGrill is great, the malbecs one can enjoy at the bar next to the pool are brilliant, the rooms are clean and comfortable, the bathrooms quite large and nicely appointed, the terrace looking out to the plaza offers a nice respite after a busy day and the gym is small but fully functional. A couple of things I did not like: out of the 2 elevators closer to my room and located next to the casino entrance, only 1 was available as the other was "reserved" for accessing the underground parking. This meant having to spend long minutes for the elevator. A couple of times, tired of waiting, I did tried the emergency stairs and I was shocked to see chairs piling up on the landing areas somewhat blocking the escape route, which pose a huge safety issue to customers. I didn't like the fact that the concierge was rarely available in his/her position and I did not appreciate their attitude either. Other than that I thought the staff was extremely helpful and friendly. The guys at reception did even arrange for someone to go to a drugstore and get me painkillers as I injured a foot playing football --the national sport. The Hyatt is a good spot for enjoying Mendoza.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 February 2012
It’s a pleasure to hear you enjoyed the hotel, room and outlets of Park Hyatt Mendoza. We also appreciate your constructive comments and suggestions as it is through remarks such as yours we can gauge our service in order to make necessary improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC