Drove over the Andes from Santiago and stayed for three nights in this hotel. The lobby and reception areas are large and airy. The welcome was warm and efficient. We were allocated a suite overlooking the mountains and were able to settle in quickly.

The suite was very spacious and efficiently organised, it was on floor eight, not the highest but still with good views over the countryside to the mountains beyond. There was fresh fruit and the mini bar was well stocked with both soft drinks and beers. Wine was also available both in and out of the fridge.

The bathroom was large with separate shower, toilet and washing areas. The provided soaps/shampoos etc. were quite acceptable but not of the highest quality.

The hotel itself was very open and airy with lots of interesting and thought provoking art work scattered throughout the public areas. Some quirky sculpture piece were set in the enclosed air space just off the lobby.

There was a choice of places to eat within the hotel from bar snacks to more haute cuisine in the top restaurant. We ate in both and found them quite acceptable. There are also plenty of food outlets in the shopping mall across the street.

The hotel has a casino attached. Comments have been made about the smell of smoke and whilst we did not observe this in the hotel itself it was very strong as you approached the casino area. We did not visit the casino as this is not our type of entertainment and the smoke smell would have been too much for us as non smokers.

There is a large swimming pool area which looked inviting but sadly we did not have enough time to take advantage of this facility.

One of the main assets of this hotel is the concierge service. Perhaps one of the best we have come across in the Intercontinental Hotels. Nothing was too much trouble and the help and advice in organising trips out was exemplary.

The hotel is a couple of kilometres out of the main town but we did not find this a problem. There is an efficient taxi system in place and it is not over expensive.

Although we did hire a car for our trip from Santiago to Mendoza and return I did learn from the concierge that the hotel could organise a car and driver to drive from Mendoza to Santiago for about US$500. This would have significant advantages over car hire in releasing the driver to enjoy the spectacular scenery. Help with the language barrier at the border crossing if you're not up to speed with Spanish and cut out the paperwork required to transport your hire car from one country to another.

For those of you interested in driving the road over the Andes it is fully paved and one of the most spectacular you can drive anywhere. The journey from Mendoza to Santiago will take you about seven hours at a leisurely pace of which at least two to three will be spent waiting in line to cross the border.

All in all this is a very pleasant place to spend a few days whether on business or leisure and we would recommend this hotel to our friends and business colleagues.

The hotel is spectacular, new, everything is shiny and clean! The rooms are very spacious, modern, attention is impeccable and the breakfast is very complete!
The hotel is located a bit away from downtown Mendoza, but crossing the street is a big mall with all brands and a food court.
Highly recommended Hotel!

This is an Intercontinental Hotel. One expects something and I found this hotel to come up well. It is so spacious and airy. I am not sure one could call it attractive in design but its big and bold. One has to factor in the location, You are 10 minutes from the centre of Mendoza and cabs are easily got just outside. If you are here for Wine touring which most of my clients are then actually it is well placed to head straight out to the wineries. Service could not have been better during a group tour we held here, all 23 clients were extremely impressed with the staff and that says a lot about management as it is not easy to find competent staff to go with your Hotel. All in all an excellent hotel that is being very well Run. Rooms are very well equipped.

Nice hotel, clean and modern.
Great concierge service and they book our appointments with most of the winerys and restaurants nearby.