We stayed at the Baucis as part of a "romance" package that they offered through a Groupon-type site and I was very disappointed. If you're a budget traveler, this may be the place for you, but don't expect much. The hotel is relatively clean which may be one of it's only positives.

From the lobby to the rooms, the hotel is quite run-down. The building is old and shows a lot of signs of wear and tear. Pieces of the ceiling were falling apart in our room. The fridge was not working, and the curtains were falling off the hooks letting the morning sun spill into the room.

All in all, a very average hotel and I think you could find better for the price.

The Baucis Palermo Hotel is a very nice hotel located in the barrio of Palermo in the city of Buenos Aires Argentina. If you want the true feeling of Buenos Aires, don’t stay at one of the large Americanized hotels, but choose a local smaller hotel like this one in the hip & lively neighborhood.

Located in a trendy area in the city, The Baucis Palermo hotel is close to many inexpensive busses routes and a walk-able distance to the super inexpensive subway system that runs the length of the city to take you anywhere you want to go.

The hotel’s comfortable room accommodations are economically priced and will suit any budget depending on preference & sizes. Each room has a private bathroom, adjustable air conditioning, a television, a private phone, a mini refrigerator, a room safe, everything you’ll need to be happy. You are locally situated near some nice restraints, outdoor cafés, several bars, stores for fashionable neighborhood shopping, and few corner markets to keep yourself stocked.

The hotel staff were very gracious, speak several languages including English & French, and very-very friendly with helpful suggestions for daily activities and going out each night. Additionally the hotel has a free computer for all guests to use (very useful) when confirming or planning additional trip arrangements, and free Wi-Fi as well in the lobby.
Over I had a great trip and would not hesitate to stay at this hotel again. - DEW

First of all, the pictures on their website are deceiving. The hotel is very run down. It could be beautiful if the owner, who also works the front desk, would invest some time and money into the place. Upon check-in, we were greeted by the maids who did not speak English. They were very nice, but my Spanish sucks and the hotel claimed to have English speaking desk staff. Since they don't have 24 hour desk workers, I was unable to inquire about the hotel's services at that time.

If you know anything about Buenos Aires, then you know that Palermo Hollywood is pretty far away from Recoleta and the City Center (Centro), but I chose to stay here anyway because they claimed to offer spa services. THEY DID NOT! The owner told me that Argentina was a very religious country so no one would be available to give massages at any time during my stay. I also emailed to schedule spa appointments before I arrived, but never received a response. It don't think spa services are even offered on the premises because I never saw a room or area that they call their "beauty center." The spa is the only reason I chose this hotel over one listed in Recoleta, where I spent most of my time any way. The hotel should have said that they would not be fully operational before booking guests.

The hotel also claims to have many other services like room service, currency exchange, wine tasting, etc. There's no room service, they don't even cook on site. There's no way they can have a currency exchange because they couldn't even provide change in Argentine pesos after charging me for wifi (which is $10US of $40pesos for 24 hours).

Other things that disappointed me about the Baucis is the fact that housekeeping leaves the doors and windows open during and after cleaning the rooms, with no regard for the security of the guest's belongings. The front door is always kept locked so you have to ring the bell and stand and wait for someone to open it. Since they don't have a 24 hour desk worker, you are sometimes left standing outside for several minutes. You are told to leave your room key with the front desk when leaving the hotel and one time I was told that my key was upstairs; I had to go looking for it and finally found that one of the housekeepers had it. I thought that was pretty rude of the guy to send me to do his job...I'M ON VACATION! I also read a TripAdvisor review from earlier in the year that complained about "breakfast buffet" pictures on their website being deceptive. Patricia, the owner, responded that they now offered scrambled eggs and omelettes, THIS IS UNTRUE. The breakfast still consists of rolled up ham and cheese and bread. We were told that wine tasting only took place on Thursdays, but we checked in on Thursday and saw nothing of the kind (their website says Wednesday). They list a variety of services on their website and in-room flyer, but never made mention of them to me. They had an excuse for why they couldn't provide the services when I asked.

Don't let your hotel ruin your trip to this great city!

I had a wonderful experience at this quaint little hotel. The rooms are very nice and the staff is soooo soo friendly! I forgot something very important at the hotel and the owner was so helpful, she sent it all the way back to the United States for me.

Not only that but it is in a GREAT location...Best part of town.

I recommend this place 100%