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Palermo House – reviews, photos

Thames 1754 | Palermo Viejo, Buenos Aires, Argentina
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2.0 of 5 stars 24 Reviews
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24 reviews from our community

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Date Rating
Ludwigsburg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Horrible - glad they lost me reservation so that I was forced to look for th else”
1 of 5 stars Reviewed 10 February 2011

On arrival the reception guy was not able to find my reservation that was has been confirmed by mail just three days earlier.

After all this was a lucky fact, as I would have liked to stay there anyway.
- Lazy, unorganied staff
- Strange, even a bit hostile atmosphere - many guest dranken at at 10am
- Dirty overall impression

  • Stayed January 2011, travelled solo
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask _bernie_198389 about Palermo House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“THE WORST HOSTEL I HAVE EVER SEEN IN MY LIFE!”
1 of 5 stars Reviewed 15 January 2011

Disgustingly dirty with rude staff and super noisy until early morning and EVERY night!.

It is unbelievable to see the amount of dirt and dust in the hostel. Staff is rude and only cares about getting drunk and spending the day doing nothing on the roof terrace. The only "decent" thing in the hostel are the murales on the walls, that's it. Bathroom are disgusting, the shower look like sewers! The double room we booked had cockroach all over the places. Am totally surprised that the hostel has a decent review on the Lonely Planet, am sure they have NOT visited the place when the wrote the guide!

  • Stayed December 2010, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask manish1973 about Palermo House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 reviews
“Good social hostel, but rather sloppy management”
2 of 5 stars Reviewed 4 January 2011

Although we had booked and payed (!) 3 nights in this hostel well in advance, they had managed to loose our reservation. Arriving at 2 am from the airport and hearing that the staff cannot find the reservation is not a fun thing. For the first 2 nights they luckily still had a room for us, but it hadn't been prepared. In the bin were used sanitary towels, in the basin hairs and in the shower empty shampoo containers. They also forgot to give us toilet paper and towels, which are included. Upon request the room and bathroom were cleaned the next day, but although the used sheets were taken away they forgot to give us new ones.
Breakfast, although being due at 8am only arrived close to 9am.

All in all rather sloppy.

For the 3rd night we had to move into another hostel, since there was no room available.

The staff was friendly and helpful, once we requested the mentioned things, but we do not generally expect having to ask for all this.

It's a good place for partying and meeting other travellers. The social area is huge with funky graffity, but is a bit messy. This place has got so much potential, it just needs more effort from the management.

  • Stayed December 2010, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask smileykat42 about Palermo House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Disgustingly dirty with rude staff”
1 of 5 stars Reviewed 18 November 2010
1
person found this review helpful

This is the worst place I have ever stayed. I stayed for 9 days, and during this time my bedsheets were changed once - and even that was only because the maid thought I was moving out! I asked the maid to change my sheets more often, and she just shot me an angry look.

The bed frames are frail, and feel like they are about to collapse when sleeping on the top bunk. The woodwork is old and during my stay there were metal frames hanging out of the stairpoles (major health hazard). The internet is extremely slow and I had several dropped calls on Skype. The staff was rude, and the owner did not even pretend to listen to any request - acting as if we were more a burden than a guest.

The one redeeming quality of Palermo House is the location - it is right in the middle of Palermo, one of Buenos Aires' best sections. Still, there are other hostels in Palermo, at the same price range and socialability level, with far cleaner facilities and much friendlier staff.

A friend of mine knows the owner of PH, and recommended I stay down there. I had heard great things about this place, and yes it is a youth hostel but geez at least change the bedsheets! I have stayed at hostels in Central America and Cairns Australia and have never seen anything this nasty. When I told my friend what this place was really like, my friend apologized profusely.

The cherry on top came when I checked out. I had booked a 9-day stay via the internet for a good price. Upon checkout, I was told I had to pay almost US$50 more - because the "internet special" was only good for a few days and I would have to pay the full rate the rest of the time. When I said that was rediculous, the owner threatened to call the police.

I rarely give 1-star reviews, and this place fully deserves it!!!

  • Stayed January 2010, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jasonwisdom about Palermo House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“The worst place I have ever stayed at....”
1 of 5 stars Reviewed 15 November 2010

Terrible. Dirty rooms and bed sheets, dirty bathrooms too. Lots of drug use here, staff and guests. The place should come with a health warning. If you´re going to stay in Palermo, pay extra for somewhere better.

  • Stayed October 2010, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Palermo House

Thames 1754 | Palermo Viejo, Buenos Aires, Argentina
Price range (per night):* INR446 - 3,344

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2.0 of 5 stars 24 reviews
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