We selected this B&B based on Trip Advisor reviews. We found the B&B' to be adequate, however, it was quite noisy. The rooms have little to no insulation and one can hear conversations in the room next door, in the courtyard, in the kitchen, and the cars and trucks going by. The location was adequate as it was walking distance to the subway but there wasn't much in terms of shops, restaurants etc. It is not in an upscale area. The tango classes were a plus, however, they should divide the guests into two groups - those who have never tried tango and those that have some experience.
We found the owners and staff to be helpful however, they seemed stressed and over worked. We were surpised that they didn't know answers to basic questions such as were the crafts markets going to be open on December 31 or January 1 or January 2? What about museum hours over the holiday period? Were retail stores open? How much a taxi should cost to the cruise terminal? Where was the cruise terminal? Where could we see a tango show for a reasonable cost - they only recommended one show that was $150 per person. We later met other people that attended $35 tango shows that lasted 2 hours!
Room Tip: Ask for a room in the back of the courtyard.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 February 2012
Dear guest,
We´re trully sorry if you were dissapointed by our guest house and service, when almost all our guests leave our house totally happy and return often.
Unfortunately you arrive to our house in the worst moment of our lives, when Maria (our beloved housekeeper who worked with us for the past 9 years and was in charge of the hotel), had an emergency, was in hopsital for one month (from decemer 28th till February 2nd) and passwed away. Maybe this was the reason why we seemed to be stressed and couldn´t pay enough attention to your needs, when we always devotely help our guests and all previous comments at TripAdvisor show this.
Once again, I´m sorry and hope you can come to our house someday in the future and let us compensate with a better stay.
Best regards,
Cinthia and Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC