We booked the hotel for 3 rooms for 4 nights, 9 months ago for a visit this weekend.
two weeks ago they tell us they are shutting up for april as its been a "busy season" so our booking had been cancelled. This is absolute disgraceful in my book. Days before i was organising a airport transfer with staff.
Had heard such great things from friends who have stayed and had even visited on my last trip as there was no vacancies then. I will be dropping past to see if we haven't just been bumped for others... whatever the reason, to do it at the 11th hours is poor.
They didn't even have the decency for the manager to contact us, or offer to find us alternate accommodation. We then spent over a week frantically trying to find somewhere with vacancies in palermo and further. Tried 30 places. We have ended up having to grab what we eventually could find.
