Staff couldn't do enough for us - they were very professional. We stayed four nights midweek. Excellent breakfast buffet from 7-11. Some parts of hotel now getting a little worn. No mattress protector on bed, although sheets etc clean & changed daily. 80 channels on tv, some in English. Happy with our stay.

Overall a good experience. The staff is helpful especially Leslie at the front desk. She is very professional and adorable. On the other hand Ana is definitely not up to standard, and messed up a Tango evening reservation without apologies. So stick with Leslie!
Rooms are small but clean, the AC often cut off, but for the price and location, it's a good value. Breakfast is more than adequate.

I had read the reviews but niavely hoped we could charm the reception staff - don't waste your time. Despite visiting 6 days early to request a room at the back, and then arriving at 11am on the day, check in (which we had to wait until 2pm for) was painfully slow (and receptionist stroppy) and we were told the only 2 double rooms they had were at the front.

Eventually we split up to gave rooms on different floors to find the rooms were tiny and in one instance, freezing cold due to central air con.

Breakfast was quite poor having to wait ablong time for items to be replenished. No evidence of waffles or pancakes...

Despite all of this we tried to book one room for 2 extra nights due to travel changes and were told the rooms were fully booked only to find rooms were for sale on expedia ....

Location ok apart from building opposite and a shortage of good restaurants within walking distance.

This hotel seemed very very good value for money for the first two nights that I stayed there, the room was clean, modern and comfortable despite being rather small, yet on the 3rd night I failed to get any sleep as I had LICE IN MY BED.

Both my partner and I were getting bitten severely by the lice which we could see in the bed. The hotel allowed us to change rooms which was a good start, though the next day after having to spend the last day of my trip looking for a doctor, the hotel wouldn't accept that the lice were from the hotel. Which I know for a fact they were.

I acknowledge the fact that lice can be found in some of the best hotels in the world, so I am not annoyed at this hotel for that, but they way in which they have dealt with repaying me for my medical expenses has been poor. I only asked for them to re emburse me about US$50, I didn't ask to have a refund of any of the nights, yet they have refused.

They claimed they would send me an email from the manager in relation to the money as I had to dash off to the airport, yet I have not recieved anything now 2 weeks later.