My stay for 4 nights was pretty flawless. The attractive staff was courteous, at check in and throughout the stay, including some special requests I had which required making some calls with the airlines. The extensive breakfast buffet (included in my rate) was very useful considering a few of my days the next meal wasn't until late afternoon! If you take advantage, the breakfast alone is worth at least $20 in considering your overall travel costs. The restaurant and bar staff were very kind and helpful.
The comfortable fitness center is full of machines -- and no people, when I was there, so that was a nice plus (and needed, considering some of our meals in BsAs!). Although there is an extra charge for internet from your room (in 12 or 24 hour increments), the Business Center with complimentary internet and basic printing was a huge help in printing out boarding passes. I ended up only needing the in-room internet one night. The conference rooms looked comfortable for small/medium groups.
Since I was there in early July, the weather was chilly, so the pool wasn't used. The only downside was the lack of any natural light, due to the location in crowded downtown where other buildings block out the sun. That would make the hotel have everything, in my opinion!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC