Stayed here at the end of our South America tour arranged by Planet Cruise. Having docked early morning, we couldn't check iun until 2 p.m., which is totally understandable aned hotel looked after our luggage whilst we went out for an explore. Hotel is in slightly seedy street with two sex shops and a wonderful cake shop amongst other things. Short walk to Florida, the really busy shoppiong street. To be fair, the hotel is convenient for centrel BA, being a short walk from the obelisk and easy a good hike to the cathedral etc. When we finally did check in our room was clean and basic but the bathroom was poky with a dangerously wobbly (but very stylish) wash handbasin. There was a basic mini bar and airconditioning below the level of the curtain. View not very inspiring, being over the tops of corrugated iron roofs (from 7th floor). Breakfast great, bar welcoming and cheap internet access from freestanding units in bar. Good stay after initial worries about the district.

Check in was a breeze, I mentioned that I have a reservation for a suite and if I could get a renovated room. I also mentioned that I have breakfast and Lunch included but the check in associated played dumb. he then mentioned that they will issue a voucher for my lunch.
The room was not bad at all, a living room with a sofa bed and a separate bedroom with a Queen bed(I think). I was facing the street but it did not bother me.
The bath tub had paint peeling off but that was ok as the bathroom in general was clean and looked new besides the tub.
The gym was a disaster, air conditioning not working and no remote in site. The lateral pull machine broken. The equipment is good if they had the air conditioning working at least and the outside temperature was 38 degrees Celcius.

Overall I had no problems, the breakfast was good as well. I still prefer the Recoleta area.

hotel and staff were excellent- was robbed and punched 1/2 block from hotel. Other guests had similar experiences. Hotel staff informed me that police wont help and it turned out to be correct. Police are present but will not respond to such issues. Just a word of caution on location and crime -hotel was great!

I booked the hotel on-line and read the reviews on tripadvisor afterwards. That made me wonder if my choice was as bad as most reviews made me believe. Wrong. The hotel is actually very nice, clean, the room are regular, good bathroom and comfortable bed. The location is very central so you can reach my sights by foot and the area seemed safe enough at night. I sure do recommend this hotel.