The building is good, the bedroom was big and clean.
It's not well located, but it's near a metro station and the taxis are cheap. There is a good shopping mall in front of it.
The problem is the staff.
With few exceptions, they didn't give us the attention and help we needed.
For example, I asked for a bottle of water (as they didn't fill the frigobar that day) and it was difficult! The man on the front desk told me to ask at the restaurant, and there, they told me to ask at other place...
A woman's purse was stolen at the hotel's hall moments before she go to the airport and the staff was apathetic.
There was a manu at the room with price of food and beverages. I thought they included the price of the beverages of the frigobar. But no! At the check out I discovered that the prices were differente, that was the menu of the restaurant, the prices of the frigobar were higher! So, if you go there, ask for beverages on the phone, they will be cheaper... They told that there was a menu at the frigobar`s door, but I didn't see it. Maybe it was inside...
And they didn't give me an message that the transfer guy send me.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC