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Apart Hotel & Spa Congreso – reviews, photos

3.5 of 5
Bartolome Mitre 1824, Buenos Aires C1039AAB, Argentina
Hotel amenities
Apart Hotel & Spa Congreso
Ranked #179 of 431 hotels in Buenos Aires
3.5 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveller rating
    14
    25
    9
    4
    3
Date Rating
UK
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Convenient and Great Value”
4 of 5 stars Reviewed 26 January 2012

we were 4 adults staying in a room with 2 double beds and 1 single the room also has a small kiitchenete (with a mini-fridge, stove, sink and some crockery & cutlery).
After reading the mixed reviews I was a bit concerned that we might have made a mistake but we were pleasently surprised.

Positives;
in a very convenient location 1 block from the congresso and within walking distance of many attractions. taxi rides to most areas are 20-25 peso.
rooms are spacious
staff are very helpful and friendly. they kindly printed off our boarding passes and provided us with maps & advice.
it is extremely good value - we got a deal that worked out around £20 per person per night.

Negatives;
the biggest one is that the air condition is extremely loud so if you are a light sleeper it may be an issue.
though it is nice that breakfast is included, it mainly consists of pastires, deserts and cold meats. So buy the end of the 5 nights it got a bit boring particularly for vegetarians. also the plates they use are tiny!
the rooms are relatively simple/basic - nothing particularly fancy. the bathrooms are small.
We arrived around 11am to the hotel and they said our room was not ready so we had to wait for about an hour. because of this we dropped our bags off and walked to the corgresso and along av de mayo - so actually turned out to be good.

overall, this is a solid 3* establishment that gets 4/5 for its customer service and value

PS
the taxi from the international airport was 180 peso

after reading all the warnings about buenos aires and security. our experiance is that people are very friendly and helpful. just be aware of your surroundings and dont carry too much stuff.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glen Ellyn, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Disappointing”
2 of 5 stars Reviewed 11 January 2012

For a hotel that advertises mini-kitchens in its rooms, it seems a little ridiculous that they seal the mini-fridge and tell you that if you break the seal, they will "assume" you have consumed one of their over-priced beverages. And apparently guests are not allowed to store their own items in the fridge. I stayed here over New Years Eve, and maybe the staff was unhappy to be working over the holidays, but in any case, they were not particularly helpful.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Convenient, it works.”
4 of 5 stars Reviewed 20 December 2011 via mobile
1
person found this review helpful

We stayed with our two kids and found the rooms big enough and the staff helpful enough. The location is fine, close to the subway and a few sights. Breakfast was adequate, and they looked after our bags while we nt north for a few days. I'd stay there again

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Howick, South Africa
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“good option for your stay in BA”
4 of 5 stars Reviewed 24 November 2011

very good hotel in the heart of Buenos Aires.

Just make sure you get a room to the back in the main hotel building, not the new part on the back.

Rooms are very big and comfortable.

Breakfast very good.

Staff helpfull and friendly.

I will go back

Room Tip: I had 605 super
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England
Senior Contributor
28 reviews 28 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“We could not believe the room”
1 of 5 stars Reviewed 11 November 2011

We arrived and were put into room 106 which was right on an unbearably noisy road where traffic started and stopped so the noise was not at a constant level and varied between noisy and ultra noisy. The curtains in the room did not close, the furniture was old, there were only 4 coat hangers, there was no safe altho it was advertised and the room was depressing to see and hear. There was only 1 pillow on each bed which was extremely lumpy
We complained several times (over about 3 hours) and were told we could not move until the next day which makes you think that perhaps they always put someone in the room for the first night and constantly move them.
Eventually the Receptionist did admit there was another room which was ok (why could he not have said this the first time)altho there was still the same pillow problem.
The start of the stay was extremely stressful.

Room Tip: Get a room away from the road
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  • Stayed November 2011, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Apart Hotel & Spa Congreso

Bartolome Mitre 1824, Buenos Aires C1039AAB, Argentina
Price range (per night):* INR5,294 - 9,251

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