A great boutique hotel right in the heart of trendy Palermo Soho district. We stayed as a family, with adult children over Christmas 2011. Palermo Soho is a little bohemian, but wonderfully atmospheric, with great shopping and restaurants - safe and fun. It is a taxi/metro ride from all the main sights, but don't let that worry you, it's a really great location - nothing like the soulless downtown. Nuss is an exceptional hotel and a genuine home away from home. The rooms are spotless, very comfortable and spacious. The beds and pillows great. The really amazing thing about Nuss though, is the service.
Nothing was too much trouble for any of their staff and everyone unquestionably went out of your way to assist us. From so willingly storing miscellaneous luggage during our various absences (we came and went 3 times), to even taking a damaged shirt back to a local shop to get a replacement when we were unable to do so. From advice and help re things to do (including responding to queries by email before we even got there), places to go and restaurants to visit, to general guidance in getting around, the level of service was outstanding.
They pride themselves on their service and most certainly delivered. It is a truely exceptional hotel - very rarely do you find anywhere where you genuinely feel wanted and valued.
The rooftop is a real bonus and although the pool is only a big plunge pool to cool off in, it's a great place to relax amongst the tree tops after a long day tramping the streets. The hotel has about 30 rooms and those on level 2 have balconies which are a nice addition, although the design doesn't give you a street view (just trees) - although this doesn't really matter. The hotel is modern and pretty new.
There are many boutique hotels in BA, expecially in Palermo, and from all the resaerch we did this looked the best and we were certainly not disappointed. We'd recommend Nuss without hesitation.
Room Tip: The rooms on level 2 have balconies, although no street view that you get from levels 1,3 & 4.
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