“Big disappointment... room over-booked”
After read the review on internet, we though Rayuela Hostel offer decent place to sleep. Turn out is a big disappointment.
DISASTER#1 upon on our arrival, staff informed us our room has over-booked. They offered us 8 beds dorm for the first night, free of charge; then we can have 2nd and 3rd night our 3 beds private room. Which we booked for 3 nights.
So we decided take the offer, 1st night in 8 beds dorm and 2nd, 3rd night in 3 beds private room.
DISASTER#2 when we move in the 8 beds dorm get settle in, there is no bed linens. The staff explained the laundry has running late and promise we will get bed linens later of the day.
DISASTER#3 after settle in, I walked around the common areas. Everywhere I turn is dirt and grime. Shared bathroom seem like have not clean for many days. Dirt and hairs gather around every corner of bathroom. There is no toilet paper in bathroom. Kitchen - dirt and grease left from cooking; bin over filled. Dinning table over cluttered from the guests' belonging and towels hang on dinning chairs everywhere.
DISASTER#4 after been to town and back, hoping get some siesta before dinner. Our 8 beds dorm turns to 10 beds dorm, due to “over booked” again. Luggage cases were everywhere in over crowded poky room with no window. So we decide to move out, because there is no guarantee there might more bunk beds move in throughout the day.
The staff/owner was very helpful to help us find other hostel available is such short notice. The owner has given us taxi fare (AR$20 peso) and only refund our first night deposit. So at the end we still make a lost (lost the 2nd and 3rd night deposits). At the end, we are glad move out the Rayuela Hostel, because I don’t think I’m able to shower in their bathroom (just have a feeling I will get dirtier after the shower). On our way to get taxi, there is a couple also waiting for taxi. Their room also over booked.
On the positive side, there is a computer beside reception area for guest to use. Plus there is Wi/Fi access at dorms and common areas.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC