When we went to check in, we were told our reservation had been canceled. (They had mistakenly canceled our room instead of that of a relative.) Our reservation was then reinstated and they upgraded us to a suite, but we had to wait for the room to be cleaned. That night after we were asleep, we received a call from the front desk asking for our last name and wanting to know why we were in that particular room. They should have had that information. The next day we returned to the room at 3 p.m., and the room had not been cleaned. We left for two hours and the room was still not cleaned when we returned. I called the front desk and someone was sent to clean the room, but she first had to clean the room next to ours. She told us she was the only one working. Probably will not plan to stay there again.
- Holiday Inn Marana
- Marana Holiday Inn
