This is one of the worst hotels I have ever seen in Turkey. I travel extensively for pleasure and business and a travel agency I worked with suggested this place. We arrived, there was noone official to check us in. They took my husband's passport and my national ID card and we could not sign in or anything. So we had no proof of giving them our ID cards. Then we went up to the room, well, it was so small the door was hitting the bed. There were bugs in the bathroom, the screen at the door was broken. It is in a popular location and very very noisy. If you have kids you need to get out of there FAST. But we said OK just for 2 nights we can do this. We went as directed to sign in and our passports back, but the lady ISIK was still not there. I am turkish so I was particularly upset by the treatment and how disrespectful the young people were. Then we got an emergency call and we had to leave. I wanted to talk to ISIK bec my travel agent had said she would help, but she started screaming at me on the phone while I was telling her how my mom was hurt, she kept screaming "you have to pay" you have to pay, I never thought of not paying, but I just couldnt believe my ears. She was RUDE, arrogant and extremely disrespectful. I paid in cash and asked for a receipt. There was noone to give me receipt, I couldnt wait since my mom was in the hospital 5 hrs drive away. I have never seen such heartless people all around the world. That ISIK personality needs to get herself checked and understand that this is the business of hospitality and people deserve respect. I will NEVER EVER go there again. I am not surprised there was no other turks at the hotel. Very horrible place, plus terrible service. I am ashamed as a turk
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